Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

November 6, 2019

Have no orders yet but I love that it’s visible on my page , and when I see transactions and happy customers I will do another review

TCMAX
United States
5 months using the app
April 8, 2020

Tracktor is a great app. Customer service is amazing! They are very helpful! I highly recommend this app!

Kreaskin
France
6 days using the app
Edited April 28, 2020

A great app to track my client's orders, intuitive to use and a very helpful support !
I truly recommend this App.

UpLift™
France
6 days using the app
July 14, 2020

Great App! Helps to build customer trust and provide accountability for their orders. Only wish it had more features at better prices.

Toolucky
United States
5 months using the app
Edited November 4, 2018

Not worth it
you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total.
Its not per customer it the amount of times they use it.
Items showing coming from China when posted in Australia like really

Naughty By Nature Adult Store
Australia
5 months using the app
July 31, 2018

Easy to install. it's working!
Thanks.
better than "that other app i tried"

12teststore12
United States
5 days using the app
June 24, 2015

Great app, quick install and fantastic customer support. Customers started to use the app straight away. 5 Stars+

London Lingerie Store
United Kingdom
5 days using the app
August 24, 2018

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Lcj6
Australia
4 months using the app
March 17, 2017

Great app and customer service!

Dendishop
Philippines
5 days using the app
May 13, 2020

The tracking fields and email address fields move to the left side of the page - debut theme. Please help

Danes
Canada
5 months using the app