Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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So they have been charging me even after uninstalling the app. I need this fixed asap. Please contact me
Hi Yohsuke,
As you uninstalled the app after the start of the billing period your subscription charge was automatically processed by Shopify. We have reached out via email ...
Very good app to to customers.
good app a no clear instructions on how to implement
Very helpful and after 1 week of use I can see why this App is so highly rated...
The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.
Have no orders yet but I love that it’s visible on my page , and when I see transactions and happy customers I will do another review
Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.
Tracktor is a great app. Customer service is amazing! They are very helpful! I highly recommend this app!
A great app to track my client's orders, intuitive to use and a very helpful support !
I truly recommend this App.
Great App! Helps to build customer trust and provide accountability for their orders. Only wish it had more features at better prices.