Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

May 23, 2017

good app a no clear instructions on how to implement

Cable404
United States
5 months using the app
June 18, 2018

Very helpful and after 1 week of use I can see why this App is so highly rated...

Nightaddict
United Kingdom
6 days using the app
Edited October 17, 2018

The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.

Dogs Life Colorado
United States
6 days using the app
March 16, 2020

Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.

Safe Style Face Mask
United States
6 days using the app
November 6, 2019

Have no orders yet but I love that it’s visible on my page , and when I see transactions and happy customers I will do another review

TCMAX
United States
5 months using the app
April 8, 2020

Tracktor is a great app. Customer service is amazing! They are very helpful! I highly recommend this app!

Kreaskin
France
6 days using the app
Edited April 28, 2020

A great app to track my client's orders, intuitive to use and a very helpful support !
I truly recommend this App.

UpLift™
France
6 days using the app
July 14, 2020

Great App! Helps to build customer trust and provide accountability for their orders. Only wish it had more features at better prices.

Toolucky
United States
5 months using the app
Edited November 4, 2018

Not worth it
you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total.
Its not per customer it the amount of times they use it.
Items showing coming from China when posted in Australia like really

Naughty By Nature Adult Store
Australia
5 months using the app
July 31, 2018

Easy to install. it's working!
Thanks.
better than "that other app i tried"

12teststore12
United States
5 days using the app