Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

Edited July 16, 2019

Perfect support !

Fast and accurate !

Best support i ve seen around in the Web

Thank you again !

:)

ON
France
22 days using the app
October 23, 2020

really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store

brosblade
United Kingdom
21 days using the app
March 11, 2019

Very useful app. Everything works fine and I the support helps me very good! It is definitely 5 stars!

Grabyourbag
Netherlands
21 days using the app
June 3, 2019

Great app, good customer service. Super easy to setup and super professional execution in terms of how it works/integrates with my website

Better Birthday Candles
Canada
21 days using the app
October 21, 2023

I am very pleased with the help from the team, constant e-mail contact, and quick responses, I couldn't have coped with it on my own. Thank you again and I recommend the applications!

kleinengelstraum
Germany
19 days using the app
Edited February 3, 2020

I used this app to track the my orders. You should install them.
Now folllow them and then they will follow you.

online-trends123
Germany
19 days using the app
May 5, 2023

Great support from Daniel. Also the app has a lot of great features which allows those without coding experience get things done.

HotColdSip
Ireland
19 days using the app
June 30, 2015

I like it a lot but the it seems the progress bar doesn't change color. It has stayed green for me.

Custom Soccer Jerseys
United States
19 days using the app
May 6, 2020

SUPER easy to install and tracking page has a very clean aesthetic. Go w/ the professional level to customize your tracking page and add your logo. Definitely gives your site a professional look.

Customer service is extremely prompt. Only using the trial as of now, but couldn't be happier so far and will most likely continue with Tracktor moving forward.

Headhunter Golf
United States
19 days using the app
March 13, 2018

good.............................................................

Afreshness
Vietnam
19 days using the app