Tracktor Order Tracking , 716 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 10, 2017

Great app with a lot of features. But the best part about this app is the helpful team that follows with it. Great job, and thanks for the help!

Xtreme Sport As
Time spent using app: 1 day
May 29, 2017

Very good app, helps customers track their orders and eases the strain on customer service by reducing the amount of 'where is my order?' emails.

Dark Rose Gothic Jewellery
United Kingdom
Time spent using app: 4 months
May 23, 2017

good app a no clear instructions on how to implement

United States
Time spent using app: 5 months
May 22, 2017

One word GREAT + Amazing customer service. Why 4 stars and not 5 then? Because at that price there are some features that are missing like:
1. Ability to send emails for custom statuses
2. Ability to see the Tracktor Order Status from "Orders" and mass update Order Status

This would make it a 5-star app

Some competitors have these features for a lower price (albeit not developed perfectly) and the difference in price is well justified given the customer service received.

Abs Moto Fairings
United States
Time spent using app: About 12 hours
May 20, 2017

This app has delivered everything I was looking for and the customer service is A++ I recommend this app to all Shopify store owners. Thanks Again !

Time spent using app: 2 months
May 16, 2017

Love love love this app! This is the best value you can buy for an order tracking app. On top of that, their service is top notch and will style your page perfectly to match your store (for free).

Canadian Made Co
May 13, 2017

Kit Karts automatically aggregates all abandoned carts from the previous day and notifies you through SMS with Kit.

United States
Time spent using app: 24 minutes
May 2, 2017

Una app esencial si deseas dar un toque personal a la tienda online. Funciona muy bien y proporciona un aspecto estupendo a la información de envíos. El servicio de atención al cliente impecable. Alan me atendió en todo momento y resolvió mis dudas y adaptaciones. Genial

Time spent using app: About 1 year
May 2, 2017

MUSTHAVE for your shopify store!
Great customer support!

The Mediamo
United States
Time spent using app: About 3 years
April 19, 2017

Fantastic app, fantastic support! We downloaded the app and the default styling wasn't all that appealing on our theme, so we contacted their support team to see if they could help. We explained that we are a small business and that we have a limited knowledge of CSS and wanted to know if they could assist us with some very simple changes (the alignment of the app was off). They got back with us quickly and offered to lend a hand. Their support staff asked us what was going on, and after telling them what we needed, they went in and adjusted the styling of the app according to our requests. Not only did they go above and beyond, but they were able to do it within a day of us asking for help. You don't find this type of support these days. Aside from being extremely happy with their support, the app works exactly as specified, and looks great too. We would definitely recommend it!

Sabbat Box
United States
Time spent using app: About 3 years