Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dropshipping features and seamless Shopify integration. Many commend its wide product selection, 24/7 customer service, and reasonable pricing with no monthly fees. The app's TikTok integration is also praised for its ease of use. However, some merchants have reported issues with rapid stock depletion. The app is highly regarded for its quick response times, efficient problem-solving, and knowledgeable support team.

April 16, 2024

I have tried different Dropshipping Apps. Trendsi is the one I enjoy the most. It's easy to sync with Shopify.I love the way it is set up and how easy it is to look for products and send them to the store.
Customer support is great. No matter who you talk to, they are always friendly and very helpful. Chette, Dave and Angel were very helpful today with a technical issue I had with my store that affected the syncing of my products with all my 3rd party apps. If I had to choose between all my apps, I would stay with this one ✨

Shazy
United States
Over 1 year using the app
ShopSocial, Inc. replied April 18, 2024

Hello Shazy,

Thank you for the glowing review! We're thrilled to hear that Trendsi has become your favorite dropshipping app. Our team works hard to ensure seamless integration with Shopify and provide top-notch customer support. Shoutout to Chette, Dave, and Angel for their stellar assistance! We're honored to be your top choice among all your apps. Keep thriving with Trendsi! ✨

March 21, 2024

I'm new to drop shipping and ran into some questions on my first order. "Chette" walked me through and helped me patiently. Their answers were clear and there was no miscommunication on either end. I'm really looking forward to dropshipping and I'm so glad I chose Trendsi to start this new added business service to my customers. The future looks very bright with Trendsi.

LuxuryLuxeBoutique
United States
About 1 year using the app
ShopSocial, Inc. replied March 23, 2024

Hi LuxuryLuxeBoutique,

Thank you so much for your kind words! We're thrilled to have been able to assist you with your first order. Welcome to the world of dropshipping, and we're excited to see your business flourish with Trendsi. Here's to a bright and successful future ahead! 🥂❤️

April 11, 2024

My experience so far has been exceptional. Their customer support is friendly and helpful. Angelo helped me out by answering some questions for me. The samples I've received have been good quality and the sizing appears to be pretty true to size on most of the items. All in all I recommend them, especially as they are one of the few quality drop-shipping companies that doesn't require a monthly fee or impose limits.

Moxie Graphix Apparel
United States
About 1 year using the app
ShopSocial, Inc. replied April 12, 2024

Hello Moxie Graphix Apparel,

Thrilled to hear you're having an exceptional experience! 😊 Our team, especially Angelo, is here to make sure you get the best service possible. Quality samples, true-to-size items, and no hidden fees - that's how we roll! Thanks for recommending us! ❤️

April 3, 2024

I had an amazing experience with Trendsi's customer service representative, Joel. Their chat help service is truly exceptional! Joel assisted me with everything I needed, which was especially important for me as a first-time online shop owner. Despite my many questions, Joel patiently and efficiently addressed each one without any issues. Their assistance made a significant difference, and I am truly grateful for their help. Thank you, Joel and Trendsi, for providing outstanding customer support!

The Cereal Box Store
United States
About 1 year using the app
ShopSocial, Inc. replied April 5, 2024

Hello The Cereal Box Store,

Thank you so much for your kind words! We're thrilled to hear that Joel provided you with exceptional support during your first-time experience as an online shop owner. We'll be sure to pass along your gratitude to Joel and the rest of our team. Here's to many more successful ventures with Trendsi! ❤️

April 12, 2024

I like Trendsi to use for supplemental items in my boutique when I don't have the room or the cash to bring in more inventory.
When I had some integration issues, Joel was able to help me resolve issues between my Shopify and TikTok Shop accounts.
He was super professional and patient walking me through the troubleshooting steps.
The one thing I don't like about Trendsi is by the time we receive the samples of items and are ready to put our own media out to our customers, that item is pretty much sold out.

Lea Oak Boutique
United States
6 months using the app
ShopSocial, Inc. replied April 15, 2024

Hello Lea Oak Boutique,

Thanks for sharing your experience! It's great to hear that Trendsi has been a helpful resource for your boutique. Joel sounds like a gem – professional and patient support makes all the difference! I hear you on the speedy sales – it's a testament to Trendsi's popularity, but definitely a challenge for getting those samples out. Here's to staying ahead of the trend next time! ❤️

March 14, 2024

I definitely recommend this app. Trendsi makes it simple for you to speak with live agents anytime of the day. Joel has been so helpful to me today in following up on my tracking# I have been a part of this platform for over a year and love the seamlessness of it all. Thanks Trendsi for understanding the value of live agents vs. AI bots

Linda Clay Fashions & Accessories
United States
Almost 3 years using the app
ShopSocial, Inc. replied March 19, 2024

Hello Linda Clay Fashions & Accessories,

Thank you for the rave review! We're thrilled to hear you're loving Trendsi and Joel's exceptional assistance. Here's to many more seamless experiences ahead! ❤️

March 13, 2024

Mary was so kind and helpful. She told me what to do to correct the issue I was having and it worked! Her response back was super fast!

Farmhouse Boutique, LLC
United States
Over 2 years using the app
ShopSocial, Inc. replied March 14, 2024

Hello Farmhouse Boutique, LLC,

Thank you so much for your positive feedback! We're thrilled Mary could assist you promptly and effectively. We're always here to help, so don't hesitate to reach out if you need anything else. Have a fantastic day!

February 22, 2024

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

BoujeeTart
United States
4 months using the app
ShopSocial, Inc. replied February 24, 2024

Hi BoujeeTart,

We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!

February 25, 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
United States
3 months using the app
ShopSocial, Inc. replied February 27, 2024

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

May 3, 2024

I love Trendsi! I needed help with an order and the representative that helped me was awesome. His name is Raymart, he was very prompt, and very helpful. I definitely recommend Trendsi.

expressionsbydeana
United States
Over 1 year using the app
ShopSocial, Inc. replied May 7, 2024

Hi expressionsbydeana,

That's fantastic to hear! So glad Raymart provided top-notch assistance. Thanks for recommending Trendsi! 💫