Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reasonable configuration options and significant impact on conversions. It operates on a Freemium model, charging per conversion, which is favored by small businesses. The app is easy to set up and customize, with a popular feature being the 'Frequently Bought Together' option. The support team is efficient, responsive, and open to feedback. Merchants have noticed an increase in average order value after setting up basic "cart add ons". The app's user-friendly layout and seamless integration with Shopify stores make it ideal for creating bundles and cart upsells. The support team is also praised for their swift conflict resolution and customization assistance.

January 30, 2024

I am over the moon with this app - i used to use another upsell app which cost a fortune, and it didnt do half of what this does.

Reasonably easy to setup, i had a few questions, and Janani from their customer support helped me straight away. She was amazing!

Highly recommend.

Safely Secured
Australia
26 days using the app
Logbase replied January 31, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

April 9, 2024

Dear Support Team,

Thank you for the quick and clear help with changing the language settings in the app. Your instructions were straightforward, and the visual aid was very helpful. I appreciate the professionalism and the friendly tone throughout our interaction. It's great to know your team is there for further assistance. Keep up the fantastic work!

Best, Styon.de

Styon
Germany
5 days using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 7, 2024

This is a great suite apps that we have been using for a while. The support team are quick to review and fix any issues we encounter. Can not recommend the service and apps enough. Thank you!

Divine Flowers
Australia
9 days using the app
Logbase replied March 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 5, 2024

Easy to setup and great customization options to design how you want it to look. Their support team is responsive and very helpful for anything that you are not able to do yourself. Kavishan was wonderful to work with!

adorn512
United States
2 days using the app
Logbase replied April 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited February 26, 2024

Suki and Jananee was very professional. This app is super intuitive and convenient to use, can't wait to see how it increases sales! Would suggest to any shops that want to add straight forward add-ons to their shop

HOYA | צמחי בית >> עד הבית
Israel
7 days using the app
Logbase replied February 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 19, 2024

I was helped by Suki & Jananee , 2 very very professional coders that knew her stuff! Very skilled, friendly and nothing extra was to much of a burden, I would really like to thank her personally for this help, she made my day for my website!

Kind regards

Doménique

Fauteuilonline.nl
Belgium
6 days using the app
Logbase replied March 20, 2024

Thank you so much for taking the time to share your feedback with us

February 27, 2024

Functions as described, easy setup, and excellent support! I had an issue with the prices not showing up correctly, and Rajkumar were quick to fix my issue from the chat support. Thank you!

Twilight Meadow Creations
Sweden
19 days using the app
Logbase replied February 29, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

April 4, 2024

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY.

HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing.

I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

AMALILY
United Kingdom
3 days using the app
Logbase replied April 5, 2024

We truly appreciate your kind words and feedback about the support experience with us. Your recognition means a lot! We'll be sure to pass on your compliments to Siddarth and our team.

March 15, 2024

Very useful and kind support team.

Mood Collection
Switzerland
Over 1 year using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 22, 2024

Febin support was excellent he really helped me a lot with setting up my first offer he was very nice and helped me a lot as a new customer with the app.

Aurora Polaris Cosmetics
Australia
4 days using the app
Logbase replied April 23, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.