Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive set of marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. The app's customer support is highly regarded for its quick response times and dedication to merchant satisfaction. Many find it affordable, offering excellent value by providing over 40+ apps for the price of one. Special mention was made of the support provided by team members like John and Mariam. It's seen as an essential tool for optimizing stores and increasing sales.

October 7, 2023

Great app and service! Gary is an absolute boss and wizard!!! He can make anything happen instantaneously! Always grateful to have him around while using this app

4 months using the app
November 5, 2023

This app is amazing. Customer service is also on point. Miriam is great and fast sorting your issues. Definitely recommend it!

Bloom Care
About 2 months using the app
December 4, 2023

Cannot think of a single function not covered!

United Kingdom
4 months using the app
September 25, 2023

Gary from Customer Service is the absolute best experience I have ever had the pleasure of encountering. Dude solved my problems within MINUTES of contact, whereas I was stuck for days.

Absolutely highest recommendation, awesome app, even better customer service. Truly a wonder to behold. Thanks again G, you deserve a raise!

Envy Me
United States
3 months using the app
November 4, 2023

A variety of quality apps all wrapped into one. Tremendous value, and excellent customer service.

Gadget Daddies
United States
5 months using the app
November 11, 2023

I needed help adding a native payment logo. Jed D. from support fixed this in a matter of minutes, a competent and polite guy. Vitals is such a great tool for Shopify and Vitals support is world class.

About 1 month using the app
November 10, 2023

I could give 1 star just to keep it for myself. But the truth is, this is great stuff, thank you !

26 days using the app
November 8, 2023

Many useful apps all-in-one!

8 months using the app
October 6, 2023

One of the standout features of using Vitals is the swiftness and efficiency of their support team. In today's digital landscape, ensuring a smooth user experience and reliable customer support are paramount. Vitals' support assisted me in record time when I encountered challenges or had questions. They provided answers and gave context and clarity, ensuring I fully understood the solution and could move forward confidently.

The Vitals app truly stands out in a crowded marketplace with its remarkable features.

Direct Ship Hub
United States
About 2 months using the app
November 10, 2023

Zeus did an Incredible Job... He was super responsive, thorough & quick to identify our small issue. He Fixed them right away.

Southern Bell Brands
United States
28 days using the app