Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this comprehensive marketing and sales tool for its wide range of features including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and built-in analytics dashboard for data-driven decisions. Many commend its ability to enhance the customer shopping experience and its quick, helpful customer support. It's also noted for its affordability and effectiveness in improving store performance and conversion rates.

May 19, 2023

One of the best apps in the Shopify store! First of all, their customer service is impeccable. Whenever I needed help, they were there in a matter of minutes and they helped me resolve the issues very quickly. I really enjoy using the Vitals app and will definitely continue to use them for a long time.

Bull Terrier World
United States
2 months using the app
February 6, 2023

Great app & super friendly, prompt service.
The app combines multiple apps in one and can make your life easier and cheaper! One of my favorite apps from this bundle is - whishlist without customers needing to register to their account. Displaying payment methods or shipping information is another bonus, but there is much more! The team is very friendly and helpful. If you need help with placement or any issues, they are there to assist right away. I definitely recommend this app!

About 2 years using the app
February 15, 2023

BEST customer service I have EVER had. My representative was quick to respond, smart, and took an extensive amount of time to look into my issue. Abraham came here to do his job, not just receive his paycheck. Couldn't be more satisfied, 40+ apps as well. if 6 stars were possible, I wouldn't even think twice.

United States
About 2 months using the app
September 7, 2023

Great App and support team as well. After I have reach 30 days of trial version support team extended my trial version for another 7 days. Also, app is giving so many options for website, so many apps in just one app. From making email marketing, reviews for products to making bundles for products everything you need for your website. Highly recommend this app! 10+

Omni Globe
Bosnia & Herzegovina
About 1 month using the app
December 6, 2022

Great app.
Great customer support!
Doing what it should do, cost-effective, no headache.
Every time I had an issue, even not related to the app, the support team was ready to help.
Keep up the good work, guys!

10 months using the app
April 4, 2023

I really like it. A lot of very helpful website perks in one place. The session reviews were my favorite. I used the Instagram one as well. Very nice. Only stopped using Vitals because I'm not getting store sales (Bad products) but I will be back for it!

United States
About 1 month using the app
May 27, 2023

Amazing app! Been using this app for around 4 months now and I almost don't need any more apps. I also had a problem with my page speed and I thought Vitals was the cause (because it's a big app) so I contacted the support team and they ran all kind of tests and showed me Vitals took almost no time to load but it was another app. Great app and great help!

OPS. Clothing B.V.
9 months using the app
July 17, 2023

I recently had the privilege of receiving support from Vitals, and I cannot express enough how impressed I am with their outstanding service. From the very beginning, my encounter with Vitals has been nothing short of exceptional. If you're looking for top-notch support that goes above and beyond, you won't be disappointed with the services they offer.

First and foremost, I was struck by the professionalism and friendliness of the Vitals support team. They were incredibly responsive and attentive, promptly addressing all of my concerns and questions. It was clear that they genuinely cared about my needs and were dedicated to ensuring my satisfaction.

One aspect that truly sets Vitals apart is their extensive knowledge and expertise in their field. Every interaction I had with their support team left me feeling reassured and confident in their abilities. They possessed a deep understanding of their product and were able to guide me through every step of the process, making it incredibly easy for me to navigate and utilize their services effectively.

Moreover, Vitals' commitment to going the extra mile for their customers was evident throughout my experience. They were patient, taking the time to explain complex concepts and features in a manner that was easy to comprehend. It was evident that their goal was not just to resolve my immediate issues, but to empower me with the knowledge and tools necessary to maximize the benefits of their services.

In addition to their exceptional support, Vitals boasts a user-friendly interface that is intuitive and straightforward. I found their platform to be well-designed and easy to navigate, allowing me to effortlessly access the features and functionality I required. The attention to detail in crafting a seamless user experience reflects Vitals' commitment to excellence.

Finally, I would be remiss not to mention the overall efficiency of Vitals' support system. Every interaction I had was handled promptly, and I never felt like I was left waiting in limbo. Their quick response time and willingness to accommodate my specific needs contributed to an incredibly satisfying support experience.

In conclusion, if you're seeking unparalleled support and service, look no further than Vitals. Their team of dedicated professionals, combined with their wealth of knowledge and commitment to customer satisfaction, make for an exceptional experience. I wholeheartedly recommend Vitals to anyone in need of reliable and top-tier support services. Trust me, you won't be disappointed!

11 days using the app
August 19, 2023

An amazing all-around app that literally has EVERYTHING you need. There is no need to go and find apps that only offer one function when this app offers all your VITALS - no pun intended :)

Haha Hangouts
United States
About 8 hours using the app
February 22, 2023

Vitals has become an indispensable tool for me as a Shopify store owner. With its vast range of features, including product reviews, trust badges, and currency converter, it has made it easy for me to create a professional and trustworthy online store that my customers love. I love how user-friendly the app is, and the support team is always there to help if I have any questions or concerns. If you're looking for an app that will help you optimize your Shopify store and improve the shopping experience for your customers, Vitals is the way to go.

About 18 hours using the app