Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 11, 2023

Very good app, the support is the game changing here! Really 24/7 and they know what they're doing!!

YouRock
Brazil
About 2 months using the app
April 28, 2023

Super Anwendungen für den Online Shop und sofortige Unterstützung per Chat Funktion! Pusht enorm unseren Shop!

Anevio
Germany
8 months using the app
September 29, 2023

Great App and awesome support team. Thank you so much.

DIXXSON
Germany
About 2 months using the app
July 5, 2023

Had a small issue with one of the products and not only did I get an immediate response for the issue, it was resolved in under 5 minutes... live!

FuzzFix™
New Zealand
12 days using the app
May 13, 2023

The applications are very comprehensive; I highly recommend them.
The customer service is also readily available for any inquiries and responds very quickly.

Takae
Switzerland
About 2 months using the app
June 13, 2023

Je recommande Vital pour les différents services qu'ils nous offrent. J'utilise présentement la recherche d'avis client et le suivi des visites clients sur ma boutique et ça fonctionne très bien. J'ai eu un problème avec mes avis car j'ai effacé tous les avis que j'avais sur un produit et ne ne pouvais plus les récupérer, j'ai chatté avec un de leur agent, on a dû passer 1h00 a chercher une solution et malgré toute sa bonne volonté et sa disponibilité, nous n'avons pas pu régler le problème, il est bien indiqué que si nous effaçons les avis c'est irrémédiable et effectivement c'est le cas mais j'ai eu toute l'aide possible de Vital, un soir tard et j'ai eu un excellent service. Merci Vital, merci à Zeus!

Mariessa.Blooming
Canada
8 months using the app
June 21, 2023

Great service! Really quick and effective, I really recommend everyone to give it a try. Thank you very much

AlleviaPro
Spain
14 days using the app
November 17, 2023

good

TickTockTreasures
Belgium
18 days using the app
July 8, 2023

Great customer service. Very useful app with many features and the 24/7 instant chat is super helpful. Would recommend

Snuggly Pear
Australia
28 days using the app
December 5, 2023

Bueno mambo

Purpretio
France
3 months using the app