Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 23, 2020

Unbelievable app, it combines so many essential upsell/conversion apps into one. Would recommend for any ecom store! Also the app support is by far the best I have ever experienced, they reply instantly and fix the problem for you. No long guides to read, just instant fixes!

Dr. Ed CBD
United Kingdom
Over 3 years using the app
March 5, 2020

Speed is essential and priceless for an ecom site. This ap allows you to do so many things and keep a decent loading time! Highly reccomend, makes your money back and then some with bundles and trust while still allowing your site to load quickly.

Comfy Era
United States
Over 3 years using the app
Vitals replied March 6, 2020

When we first started developing VITALS, the loading speed was our number #1 priority. We are so happy we were able to achieve our goal. Thank you! :)

May 11, 2022

Timely customer service help, I have been using this plugin for a long time and it is worth recommending.

Dragonhawktattoos
Hong Kong SAR
Over 3 years using the app
March 4, 2021

Awesome support! These guys were able to recover all my reviews that are very much important to me.

WeKeinDoIt
Philippines
Over 3 years using the app
March 1, 2021

so far I am very satisfied with what vitals has been providing my ecomm shop. Be it the apps or the customer service support. The app is not perfect but they are constantly improving. When there is an error they rectify it at the soonest. Awesome!

Glatt Skin
Singapore
Over 3 years using the app
November 1, 2020

Best App on Shopify! It has almost everything you need and very easy to use. I usually don't leave a review but this app deserves it.

The Wooliee
Ireland
Over 3 years using the app
July 25, 2020

Highly recommended, their customer service is amazing! They went the extra mile to help me get all my minor/major edits proper. Thank you very much!

Apex Fitwear
United States
Over 3 years using the app
May 10, 2021

The app helps a lot with on-demand functionalities that will improve your CRO. The customer support is also excellent

Orbit Rings
South Africa
Over 3 years using the app
Edited August 17, 2021

Incredible app, extremely useful and easy to use. The support team is just as incredible with quick response!!! You don't have to spend a fortune on many different apps, Vitals has you covered! Try it you'll love it!!!

ShopMoola
United States
Over 3 years using the app
August 28, 2020

This is an awesome app! And support is absolutely amazing!! So quick. So prompt and can really resolve your concerns. They go into the depth and don't give up until resolved :)

dilibeads
United States
Over 3 years using the app