Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

December 11, 2018

Such an amazing App! I was able to get rid of so many other apps after installing this and simplify my admin! Best thing I have ever added! Saved so much time!

Dusty Rose Essentials
Australia
Over 1 year using the app
October 7, 2021

The support team is really doing their best to solve my technical issue ( Ajax Cart). Thank you so much Michael J for your complete assistance.

ThomasPetRx
France
Over 1 year using the app
June 1, 2020

When the pandemic hit I had already had two months of no sales on my website and I was ready to start cutting expenses just to stay in business. It was not an easy decision but my first plan was to cut Vitals.

I was contacted by someone from the team asking why I was cancelling and I explained to them I could no longer afford the app though I felt bad cancelling because this app is so insanely valuable to me.

Turns out my business started picking up and I recall at least 2-3 people told me that they made a purchase because they saw the quantity was low and I forget but I remember another feature specifically brought value and was the reason the customer made a purchase.

I have since decided to keep Vitals. They really care about their customers. They offered a 30 day trial when I was ready to call it quits with the app. Their customer service is amazing and their team really cares.

Underpaid Clothing
United States
Over 1 year using the app
May 13, 2022

Very impressed so far with all the features and the people on support johnny and jills on the spot. Thanks sofar everyone at Vitals!

Clear Sky Distributors
South Africa
Over 1 year using the app
March 13, 2023

great experiance. Great job. So happy to download it. There is everything combined with a good team.

MyRolar
Germany
Over 1 year using the app
June 22, 2021

Incredible app with amazing customer service. It has everything you need! it is a must have for anyone using Shopify.

Don's Clothing Company
United States
Over 1 year using the app
December 1, 2021

I had a problem on my website (I thought), I went to ask for help in the chat and I was helped within 2 minutes. He immediately investigated and helped me a lot! The app also works really well! The service is really good!

Zenziza
Belgium
Over 1 year using the app
Edited January 14, 2022

Die App hat viele nutzliche Funktionen und ist quasie alles im Allem. Der Support antwortet auch sehr schnell und ist sehr kompetent. Ich kann die App nur jedem weiterempfehlen.

TheHolyHerb
Germany
Over 1 year using the app
April 6, 2022

This app is clutch for so many purposes. Definitely one of the 100% necessary apps out there! Also Michael from their support was helpful!

Cleopatra
United States
Over 1 year using the app
May 16, 2021

Had some special request for placing the volume discount.
Costin from support helped within seconds on a Sunday, efficient and friendy.
Thank you.

Floe
Germany
Over 1 year using the app