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One of the best apps in the shopify store. It lets you connect with your customers through live whatsapp chats. It will definitely increse customer service experience
In termini di conversioni, Superlemon ha davvero aiutato la mia attività in questo aspetto, oltre a migliorare le prestazioni per la parte del servizio clienti. L'installazione è davvero veloce, il pannello di controllo è pulito e ci sono molte opzioni di personalizzazione. Lo consiglio vivamente!
Grazie per la tua meravigliosa recensione. Ci auguriamo sinceramente che la nostra app ti aiuti a connetterti con i tuoi clienti e a far crescere la tua attività.
Buona giornata :)
Good Application reduces manpower cost and saving time. Having very simple Set up & configuration. Overall good
Hello Dear Customer,
We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz
Best Regards!
I use the application and it is very functional, the support is very good helped me in all doubts !! You can trust!!
The customer support is very nice and helpful. The app does what it should do and everything is perfect.
It doesn't allow to disable some widgets or you must get an extra verification step to control your own account, this verification was not completed by superlemon in over a month. Every update took a lot of time and their response time is very long. We had to switch to a different app as we never recieved any answer from them.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
Recomendo a todos, aplicativo fantástico que ira facilitar sua comunicação com o cliente, parabéns ao desenvolvedor.
Sono un piccolo imprenditore e questa app è un'applicazione fondamentale per i miei negozi. Uno dei miei negozi accetta il pagamento in contrassegno come metodo di pagamento, il che rende più facile il processo di verifica dell'ordine.
Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.
Have a good day :)
The app has created a mess with our clients. Auto order cancel has NOT been selected. Yet when the client replies to the COD with No, their system cancels the order on shopify! But that is not the only issue. The cancelation does NOT restock the item in inventory. Reached out to support, they keep passing the buck to someone else. We finally gave up and have now removed the app. Ordinarily, I would not have bothered to write a review, but their app has caused us significant customer issues. And their customer support is 0/5 rating in my humble opinion. Of course, I have all the communication to back up my claim. It just sad, the app had so much potential.
não está funcionando mais.. estranho. quando instalei estava tudo funcionando perfeitamente. agora não funciona mais.