Reviews (222)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in conversion rates and sales, some even doubling, using this app. It excels in capturing emails, enhancing email marketing, and gamifying customer engagement. The app is easy to set up, customizable to brand aesthetics, and includes features like holiday themes. It integrates well with platforms like Klaviyo, ensuring stable performance. Customer support is highly praised for being responsive and helpful.

August 2, 2021

Great app! Easy to use and personalise. Sam was very helpful solving any issues we had. (not that we had many!)

Matchstick Monkey
United Kingdom
6 months using the app
Edited October 15, 2017

Good app - I would recommend this as an excellent app that collects emails without pain for the customer. ( I state on my Wheelio that emails are for a limited specific purpose of giving gifts & to collect names/emails for my future Kickstarter campaign. I assure my customers that they will not be 'email stalked') I don't know what impact this has on my collection rate.
It took a lot of time & many back & forth emails to the app developer for four months before I finally got the app working. Up until it was working properly (so that my customers could access the discounts) I had collected 92 emails at a 7% conversion rate, but not even one person took up my Wheelio offers! Upon investigation I found that when I created my own codes in Shopify & copied &
pasted them into Wheelio - as I thought I was supposed to do (there was some miscommunication somewhere) - the Shopify platform did not recognize them. I now know that I cannot create my own codes. I must use only Shopify ' generated' codes that are strings of 12 letters & numbers. My customers will now be able to put them properly into the system & get their discounts or free items.
I have Shopify generate the codes by going into Shopify admin to 'Create Discount Code' and then clicking on "Generate Code" & then a 12 digit/letter code appears.
I just got my Wheelio working properly one day ago. I notice I have added 9 more emails to my list since then, however I am still waiting for my first customer to take up a discount.

Killer Comfort Heels
Canada
6 months using the app
September 5, 2017

The best app ever .We collect 5000 emails in 3 months.The smart way of the give discounts.Thanks a lot

Galenleather
Türkiye
5 months using the app
February 11, 2022

This app worked for my business! It’s a fun way to collect emails. Their customer service is also excellent! I highly recommend.

GorillaBowlZ
Philippines
5 months using the app
August 12, 2020

Really nice app. It has collected a lot of fresh leads for me. It is easy to setup - and I have tested a lot of different wheel of fortune and other gamification apps on the Shopify App Store, and this is the best! Their support is really great. Thanks for this great app!

Klædeskabet
Denmark
5 months using the app
November 4, 2017

Great app, works perfectly. Our customers love the concept and our mailing list keeps growing, week after week.

Editions Hj
France
5 months using the app
April 10, 2023

C'est super pour récolter les mails de personnes, ça va servir pour un bon marketing!!!! Merci beaucoup

TEMIRI
France
5 months using the app
August 24, 2017

A great app, very well made and the original on the Shopify App store, very much recommended.

8ball 2
United Kingdom
5 months using the app
Edited November 5, 2020

Karlo help me to resolve my billing issue. They've been refund me and case closed. Their support always best. Thumb up.

Softlens Queen
Indonesia
5 months using the app
IT Trading d.o.o. replied October 30, 2020

Hi,

please check your emails. You have been refunded by Shopify, we dont actually handle the payments, they do...

Thank you

October 20, 2017

Great app and fantastic customer service. I highly recommend.

Slickzen
United Kingdom
5 months using the app