B2B Wholesale Club , 734 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.
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5 Stars for Alex!! Awesome help and understood what I was asking. Thankful for people like Alex who know how to do their job!
This is so nice of you to say!! Thank you for the extra kind words :) - Emily, Head of Support
I was trying to add a functionality to my store and Kay helped me tremendously. In fact, she ended up completely setting it up for me. She made it so easy. This app has been just what I needed for my wholesale store. I would highly recommend this app and the support is incredible and prompt.
Thank you for sharing your experience! I'm so pleased to hear the app (and Kay!) have been so helpful to you so far :) Thanks for leaving this review! - Emily, Head of Support
The app was so simple and easy to configure and the support is responsive whenever there's an issue with the setup. They will guide and help you to resolve the issues immediately. Thank you.
Side note: would be best if the app is compatible with Ajax carting.
Thank you for leaving this review! I really appreciate the feedback - ajax compatibility is a big request we're getting and something our Product team has been exploring. I appreciate you speaking up about it! - Emily, Head of Support
This app is TERRIBLE - $69.00 a month and nothing works, no one responds to you, absolute WORST app and WORST customer service Ive encountered on Shopify Apps store - FIND another app, avoid this one
I got all the messages, all the emails they did not go to spam, - was just cut and paste of links, never responded to my queries, was so frustrating. Glad Ive deleted this app and will find one that actually works
Hi there - I'm so sorry to hear you're frustrated. We've responded a couple of times over the past few days to your messages. If you aren't receiving them, can you check your spam folder? I'm sending you another response now, please respond ASAP! - Emily, Head of Support
Easy to set up and any time we've needed assistance the service staff is quick to respond with a solution.
Thanks for leaving this review! - Emily, Head of Support
If you're reading this review and looking for a wholesale solution for your store, stop looking and install B2B Wholesale Club.
I have tried several other wholesale solutions and the features that are included with this app, including the incredible customer service, make B2B Wholesale Club stand out from the crowd.
I can't wait to keep building on our wholesale program using this app.
Thank you so much Vince!! - Emily
Thank you Alex in support! I'm not someone for this kind of thing, and you helped me in a few min. to fix everything! Great App cant wait to get started!
Thanks for taking the time to leave this review! - Emily, Head of Support
I've used this app on multple storefronts to successfull solve the wholesale side of our retail shops without having to spend thousands on Shopify Plus. Recently had a small installation issue on a new storefront and Kay from support fielded and solved my issue quickly and attentively. I very much appreciate the timely responses and willingness to make sure things are working as intended.
Thank you so much for this positive review! I'm so glad you had such a good experience! - Emily, Head of Support
The team is very responsive and happy to help with any issues with installation. The process itself took very little time and the functionality is just right. We actually use the app in conjunction to membership apps to offer custom pricing.
Thank you for sharing this!! It's great to hear the setup was easy for you. - Emily, Head of Support
work well and very quick resoponse on questions. The cusomized pricing works reall well for our needs, and the product visibility feature works well too!
I'm glad to hear you've been pleased with our product visibility feature!! It means a lot to me to hear this positive feedback :) Thank you! - Emily, Head of Support