Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

June 10, 2016

This App has been a great help with the growth of our website! OrganicBloomMax.com

Organic Bloom Max
United States
About 3 years using the app
March 18, 2021

We have had a very positive experience with this help and it has been well received by our customer base!

CADOGAN
United States
About 3 years using the app
March 12, 2019

Great app and fantastic support from Raphael. Lightning quick responses and sorted out all my problems very efficiently.
Thank you!

Jana Reinhardt
United Kingdom
About 3 years using the app
March 18, 2021

Amazing amazing amazing! Use Yotpo! Who doesn't shop based on reviews! Yotpo makes it super easy and customer service is really great :)

Avenue & Co
Canada
About 3 years using the app
Edited May 27, 2021

Don was so great in assisting me with a small display issue I have. Thanks Dan! The support Yotpo offer is great - can recommend.

Simply Granola
South Africa
About 3 years using the app
June 6, 2021

Mark is a great person! Thoroughly impressed with the speed and the help he gave. The review widgets look great on our site! Mark listened carefully and sorted out my review coding within minutes on my site. Thanks Mark :)

Snowing in Space Coffee
United States
About 3 years using the app
Yotpo replied June 6, 2021

Thank you for your review. We're happy to hear Mark was able to get you up and running smoothly.

April 9, 2021

This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!

Angie Watts
United States
About 3 years using the app
Edited March 12, 2021

Very helpful service and friendly staff. Great app and better pricing options than others I've tried.

indi supplements
United Kingdom
About 3 years using the app
October 3, 2020

Most important in the Apps we install is to have great customer service with immediate response and Elven has resolved my issues without a second thought. 6 STARS !

PhitenSG
Singapore
About 3 years using the app
Yotpo replied October 4, 2020

Thank you for such a glowing review!

January 12, 2018

Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.

Enza Essentials
United States
About 3 years using the app