Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 20, 2021

Wonderful customer support today! Junalou was very helpful in getting us started with Yotpo and letting us know about options we hadn't implemented yet and helped with that! Thanks, Junalou!

Thryv Organics
United States
Almost 3 years using the app
October 1, 2014

This app was super easy to integrate and works exactly as described. I know we are building customer shopping confidence by allowing reviews on our site. I also like how our customers can review their purchases directly in the email they receive. We are very happy and definitely recommend it as one of your must have apps for your store!

Premier Home & Gifts
United States
Almost 3 years using the app
August 4, 2016

I've been using Yotpo for a few years now and I must say I am very pleased with the service. With online business popping up everyday Yotpo keeps your business relevant within the clients eyes with real verified reviews. Thank you!

Lure Chaussures
United States
Almost 3 years using the app
September 16, 2022

Joian was amazing! They were able to quickly understand my issue and resolved it for me with no hassle. I really appreciate all of their help. :)

ZBiotics
United States
Almost 3 years using the app
March 8, 2020

Yotpo is absolutely great! Used it show off reviews for my Shopify store. Had a couple questions when I was setting everything up and customer service was very quick to respond. They answered my questions and even took care one step for me. I recommend this app to anyone looking to grow there Shopify store!

Sacred Flower Organix
United States
Almost 3 years using the app
February 7, 2014

This app is fantastic. It has helped us improve our service while also generating great reviews that make us look good to prospective customers.

Paper Anniversary
United States
Almost 3 years using the app
June 2, 2021

Ed was extremely helpful in getting my reviews set up exactly how i wanted them. He clarified everything with me to ensure it was exactly how i wanted and was very patient with my change requests. 5 star support!!

Big Pawfection Ltd
United Kingdom
Almost 3 years using the app
May 25, 2021

This app is easy to use. Great customer service. Customer support was very helpful and worked very efficiently.

EngageLoop
India
Almost 3 years using the app
September 1, 2023

Daniel Pがとても迅速にサポートしてくれて、スムーズに新しいウィジェットに更新ができました。

202シューズモリ オンラインショップ
Japan
Almost 3 years using the app
March 17, 2022

Amazing customer support, special thanks to Reinier and his amazing reactivity, truly ! Esay to import reviews, that's efficiency

Epycure
France
Almost 3 years using the app