Reviews (111)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its 3D product configurator, which allows customers to preview and customize products like guitars, enhancing user experience and boosting sales. It integrates seamlessly with platforms like CustomCat and Printful, supports various file types, and is noted for its user-friendly interface and responsive customer support. The app is also mobile-compatible, making it a valuable tool for Shopify stores.

October 6, 2022

This app is by far the best customizer for your website, not only is it the best looking that we have used, but the support you receive from the developers is second to none, always quick to respond and want to hear any ideas you have for the future of the app's development, my kind of people, keep up the fantastic work guys! best regards TKR Graphics

TKR Graphics Ltd
United Kingdom
Over 1 year using the app
January 17, 2022

Through my experience as a digital service provider and business owner, I MUST say Zakeke's support is the best. They don't use Live chat but it's like Live chat Most importantly they solve the problems for you. Zakeke is helping increase my store's sales and AOV! Thanks, Ken, Filipo, and others I didn't meet

Outta Phx
United States
Over 1 year using the app
August 3, 2021

Awesome app and a-lot of opportunity in it also really awesome support team! Helped me out with the 3D models and even more! Strongly recommend :)

Allorn
Sweden
Over 1 year using the app
November 9, 2022

Absolutely one of the best product customization tools available. Their support team responds quickly and is very helpful. The feature set and integration with Shopify is excellent and customers love the design tool. If I had any issue/request, the production data they provide is good if you are doing one-off products. But for large print on demand sites, you will need to integrate with Zapier since the data they send back to the Shopify order is fairly limited. However this is a minor complaint and for high-end site selling customized products, this is the perfect addition to your Shopify site.

Vitag
United States
Over 1 year using the app
June 8, 2022

I don't normally leave reviews unless I am blown away by a person going above and beyond for me. In this case, Nicola went to the moon and back helping me make my store better and providing the best customer service imaginable. This app is fantastic and Nicola represents the best support you could ever ask for. Thank you so much for everything!

ThePhoneCasePlace.com
United States
Over 1 year using the app
January 26, 2018

By far the best designer in the shopify app store. Great support. Easy to use.

Astraest
United States
Over 1 year using the app
January 28, 2018

For now, the only thing that I could say is that I am very happy with their app and with their support on my inquiries!!

Spy Web
United States
Over 1 year using the app
December 7, 2017

Zakeke is easily the most user friendly designer on the market. Extremely customisable by both store owners and customers and your customers don''t need any graphics knowledge to use the designer. I had no trouble installing it and setting everything up was also fairly straightforward. Staff are super helpful and replied to my couple of questions within hours. I cannot recommend Zakeke highly enough.

Personal Caching
Australia
Over 1 year using the app
February 9, 2023

Amazing app, amazing support! So excited to implement my product using Zakeke as we're the first to innovate something like this inside our niche. Completely recommend !

Tip The Tails
United States
About 1 year using the app
Edited October 1, 2021

Esta aplicação é fantástica! Os ficheiros chegam até nós prontos a imprimir com grande resolução. O interface fácil e intuitivo, excelente suporte também. Era exatamente isto que queria.

Decor Presentes Personalizados
Portugal
About 1 year using the app