Reviews (109)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and operational efficiency, noting an increase in sales and average order value due to its advanced customization features, including 3D previews and support for personal templates and fonts. The app is user-friendly, enhances production quality with vector art output, and integrates seamlessly with Shopify, maintaining website speed and mobile accessibility. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, contributing to improved customer satisfaction and streamlined business operations.

June 8, 2022

I don't normally leave reviews unless I am blown away by a person going above and beyond for me. In this case, Nicola went to the moon and back helping me make my store better and providing the best customer service imaginable. This app is fantastic and Nicola represents the best support you could ever ask for. Thank you so much for everything!

ThePhoneCasePlace.com
United States
Over 1 year using the app
January 26, 2018

By far the best designer in the shopify app store. Great support. Easy to use.

Astraest
United States
Over 1 year using the app
January 28, 2018

For now, the only thing that I could say is that I am very happy with their app and with their support on my inquiries!!

Spy Web
United States
Over 1 year using the app
December 7, 2017

Zakeke is easily the most user friendly designer on the market. Extremely customisable by both store owners and customers and your customers don''t need any graphics knowledge to use the designer. I had no trouble installing it and setting everything up was also fairly straightforward. Staff are super helpful and replied to my couple of questions within hours. I cannot recommend Zakeke highly enough.

Personal Caching
Australia
Over 1 year using the app
Edited October 18, 2022

This app is perfect for our custom laser engraving and sub dye product POD business. Easy to implement, listings are set up in minutes, and the backend handling of the production files simplifies the process of pulling production files for production. The recent integration with Etsy has also been a game changer, giving us a viable option to provide our customers with custom engraved and printed products, where no good options existed prior. TL;DR: Love this app. 5-stars isn't enough. Customer for life.

Craftworks NW, LLC
United States
About 1 year using the app
February 9, 2023

Amazing app, amazing support! So excited to implement my product using Zakeke as we're the first to innovate something like this inside our niche. Completely recommend !

Tip The Tails
United States
About 1 year using the app
Edited October 1, 2021

Esta aplicação é fantástica! Os ficheiros chegam até nós prontos a imprimir com grande resolução. O interface fácil e intuitivo, excelente suporte também. Era exatamente isto que queria.

Decor Presentes Personalizados
Portugal
About 1 year using the app
October 31, 2023

excellent app with excellent customer support. easily the best design tool on Shopify

Qstomize.com
United States
About 1 year using the app
December 12, 2017

Great application, excellent support. They were helpful for every request we wanted. I would definitely recommend it.

Kesmekesme
Türkiye
12 months using the app
February 19, 2018

Amazing team and phenomenal support. The app is so intuitive and perfect for retailers seeking to add customization to their site.

Shine Vessels
United States
12 months using the app