Reviews (111)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its 3D product configurator, which allows customers to preview and customize products like guitars, enhancing user experience and boosting sales. It integrates seamlessly with platforms like CustomCat and Printful, supports various file types, and is noted for its user-friendly interface and responsive customer support. The app is also mobile-compatible, making it a valuable tool for Shopify stores.

Edited May 2, 2019

The Zakeke app has given me new hope for increased sales! Having vector art as an output will greatly reduce my production times. Many other customizer apps do not produce vector art, so this is huge.

I absolutely LOVE this app. The team continues to advance the features and make improvements. Using a customizer app is very advanced and takes a lot of work to implement each product on the back end of your store. The Zakeke app implementation is much more streamlined compared to other customizer apps.

Worth the money and the time. Great app!

SavetheDateStickers
United States
Almost 2 years using the app
Edited October 19, 2023

I'm very impressed with the Zakeke Customizer app and even more with customer service. They're always very helpful and respond quickly. I continue to be highly impressed with the service and features.

I've been using this app for quite some time, and I still agree that this is one of the best apps for customization on Shopify. It has great features, and I love that it doesn't slow down my site!! Also, the customer service is superb. Nicola has worked with me on many occasions and I always get a fast response and resolution if any issues arise.

Skip Tea
United States
Almost 2 years using the app
December 21, 2022

My company has a complex product, but Zakeke is able to handle all of the variables our product entails. I am super happy with the Zakeke solution.

Letterman Jackets USA
United States
Almost 2 years using the app
November 14, 2022

Great Support!!! Some problems (due to my fault) in the beginning but the great support by Giusi and the technical team determined the reason quickly and gave my perfect instructions how to solve it! Absolutely satisfied...

Schreiblichkeit
Germany
Almost 2 years using the app
August 1, 2023

I think that Zakeke solved most of my issues on offering customers web2print choice instead of print on demand.
It's easy to understeand, user friendly interface, great possibility to customize your product with your personal template and more..
I'm at the beginning but I'm full satisfied.

KeeP Creations
Italy
Over 1 year using the app
Edited May 7, 2020

We're using Zakeke for our store to customize mug prints and other similar printed products.
It's been the ultimate experience with all the features the App offers, especially the 3D preview, it's AMAZING!

El PrintShop
Egypt
Over 1 year using the app
April 19, 2018

I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.

Run Ink
United States
Over 1 year using the app
November 27, 2019

Nicola and the team really go out their way to help. We've used this app for 6-12 months now and would be lost without it.

Gives our customers brilliant flexibility within the shopify store.

The Wood Look
United Kingdom
Over 1 year using the app
September 14, 2021

I've been very happy with this custom designer app. It works really well, very user friendly and I have had almost no issues with it. Also, their support team responds quickly to inquiries. Would definitely recommend!

Canadian Pet Tags
Canada
Over 1 year using the app
Edited April 5, 2021

This app was exactly what i needed to customize our product - not just text but a list of symbols from a gallery. Update: The. Best. Customer/Technical Support Ever! seriously, they are so customer oriented. im so so happy with the team!

BeLeaf Green Shop
United States
Over 1 year using the app