Reviews (111)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its 3D product configurator, which allows customers to preview and customize products like guitars, enhancing user experience and boosting sales. It integrates seamlessly with platforms like CustomCat and Printful, supports various file types, and is noted for its user-friendly interface and responsive customer support. The app is also mobile-compatible, making it a valuable tool for Shopify stores.

October 27, 2022

We have been using Zakeke for our customized products at DoorFoto.com for over 2 years now. The software is easy to use and the support has been great when we needed it, but to be honest, we have only had to reach out to them once in the past 2 yrs and they fixed the issues within hours.

DoorFoto
United States
Over 2 years using the app
February 23, 2018

I was looking for an app like this for months, glad I found this one. The app is so easy to use, in the back end and the front end.
I love that the app is customisable exactly for your needs.
Integration is pretty seamless, I had one very minor problem with the code on my website and the support team helped with this immediately, they’re very fast, efficient and polite.
They are committed to constantly updating the app and making it better.

Bernardajewellery
United Kingdom
Over 2 years using the app
Edited May 5, 2020

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup. I only wish I could figure out how to add templates because I keep getting error messages so maybe I'm doing something wrong but don't want to keep bothering support because the last couple of things were right in my face lol. Definitely give this app a try!

This is my favorite app on my store!

Your Cherished Gifts
United States
Over 2 years using the app
Edited December 28, 2023

ứng dụng rất hay va tuyệt vời, team hỗ trợ cũng nhiệt tình, tuy nhiên chỉ có hỗ trợ qua email, tôi rất mong team có thể hỗ trợ thêm live chat. Thanks.

INFINI.Tee
United States
Over 2 years using the app
Edited May 13, 2020

We use this a app for custom drinks and masks Shopify stores and it works like promoted. The support ist quick and helpfull and the features are all we need for a good user experience. With the 3d mode you have a nice feature to show the clients more.

Your-Mask
Austria
About 2 years using the app
December 18, 2019

Great support - one product image wasn't rendering correctly and they custom made a solution for us. The app is very easy to use and exactly what we need to allow customers to customise their own products - so combine that with such phenomenal customer service and you have a real winning app. HIGHLY RECOMMEND!

FrameMySocial
Ireland
About 2 years using the app
June 1, 2022

Zakaka is really a very useful app, it makes our shopify more perfect. Through simple settings, customers can easily customize their own products and place orders on our shopify, and we will continue to use them.

HeyCheese
China
About 2 years using the app
April 19, 2022

My business is basically built on Zakeke, and it looks great for now. I am especially satisfied with their customer care team, which is great and fast. Thanks, Zakeke!

planuj.si
Czechia
Almost 2 years using the app
October 19, 2022

I love this app. We do some personalization of some of our products and the way it integrates on the homepage makes it easy for the customer to design his favorite product. Also when it comes to the workflow, it is easy to use and helps me to have a lean process with all this data that need to be managed.
When I had a problem, the team was always helpful and could resolve my issue in no time. So if you are doing personalizations there is no better option available for shopify to my knowledge.

Tembo GmbH
Switzerland
Almost 2 years using the app
August 3, 2022

Nach ersten kleinen tapsigen Erkundungsversuchen, wie die App und der Personalisierer genau funktionieren (was aber sicher eher auf meine mangelnden Englischkenntnissen zurück zu führen ist) - komme ich super mit der Anwendung klar und bin sehr glücklich mit den Optionen der App. Da ich immer die Möglichkeit einer Personalisierung anbiete, kann ich hiermit dem Kunden ein viel besseres und schnelleres Einkaufserlebnis bescheren. Ein GANZ großes Lob muss ich auch dem Support aussprechen: nicht nur, dass sie sehr schnell reagieren - sie sind sehr freundlich, hilfsbereit und liefern tolle Arbeit. Egal, wobei ich ein Problem hatte - sie haben mir direkt und unkompliziert geholfen! Dafür noch mal 5 Sterne und ein Plus :)

Alles auf Anfang
Germany
Almost 2 years using the app