Reviews (107)

Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and operational efficiency, noting an increase in sales and average order value due to its advanced customization features, including 3D previews and support for personal templates and fonts. The app is user-friendly, enhances production quality with vector art output, and integrates seamlessly with Shopify, maintaining website speed and mobile accessibility. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, contributing to improved customer satisfaction and streamlined business operations.

Edited December 28, 2023

ứng dụng rất hay va tuyệt vời, team hỗ trợ cũng nhiệt tình, tuy nhiên chỉ có hỗ trợ qua email, tôi rất mong team có thể hỗ trợ thêm live chat. Thanks.

INFINI.Tee
United States
Over 2 years using the app
Edited May 13, 2020

We use this a app for custom drinks and masks Shopify stores and it works like promoted. The support ist quick and helpfull and the features are all we need for a good user experience. With the 3d mode you have a nice feature to show the clients more.

Your-Mask
Austria
About 2 years using the app
December 18, 2019

Great support - one product image wasn't rendering correctly and they custom made a solution for us. The app is very easy to use and exactly what we need to allow customers to customise their own products - so combine that with such phenomenal customer service and you have a real winning app. HIGHLY RECOMMEND!

FrameMySocial
Ireland
About 2 years using the app
June 1, 2022

Zakaka is really a very useful app, it makes our shopify more perfect. Through simple settings, customers can easily customize their own products and place orders on our shopify, and we will continue to use them.

HeyCheese
China
About 2 years using the app
April 19, 2022

My business is basically built on Zakeke, and it looks great for now. I am especially satisfied with their customer care team, which is great and fast. Thanks, Zakeke!

planuj.si
Czechia
Almost 2 years using the app
October 19, 2022

I love this app. We do some personalization of some of our products and the way it integrates on the homepage makes it easy for the customer to design his favorite product. Also when it comes to the workflow, it is easy to use and helps me to have a lean process with all this data that need to be managed.
When I had a problem, the team was always helpful and could resolve my issue in no time. So if you are doing personalizations there is no better option available for shopify to my knowledge.

Tembo GmbH
Switzerland
Almost 2 years using the app
August 3, 2022

Nach ersten kleinen tapsigen Erkundungsversuchen, wie die App und der Personalisierer genau funktionieren (was aber sicher eher auf meine mangelnden Englischkenntnissen zurück zu führen ist) - komme ich super mit der Anwendung klar und bin sehr glücklich mit den Optionen der App. Da ich immer die Möglichkeit einer Personalisierung anbiete, kann ich hiermit dem Kunden ein viel besseres und schnelleres Einkaufserlebnis bescheren. Ein GANZ großes Lob muss ich auch dem Support aussprechen: nicht nur, dass sie sehr schnell reagieren - sie sind sehr freundlich, hilfsbereit und liefern tolle Arbeit. Egal, wobei ich ein Problem hatte - sie haben mir direkt und unkompliziert geholfen! Dafür noch mal 5 Sterne und ein Plus :)

Alles auf Anfang
Germany
Almost 2 years using the app
Edited May 2, 2019

The Zakeke app has given me new hope for increased sales! Having vector art as an output will greatly reduce my production times. Many other customizer apps do not produce vector art, so this is huge.

I absolutely LOVE this app. The team continues to advance the features and make improvements. Using a customizer app is very advanced and takes a lot of work to implement each product on the back end of your store. The Zakeke app implementation is much more streamlined compared to other customizer apps.

Worth the money and the time. Great app!

SavetheDateStickers
United States
Almost 2 years using the app
Edited October 19, 2023

I'm very impressed with the Zakeke Customizer app and even more with customer service. They're always very helpful and respond quickly. I continue to be highly impressed with the service and features.

I've been using this app for quite some time, and I still agree that this is one of the best apps for customization on Shopify. It has great features, and I love that it doesn't slow down my site!! Also, the customer service is superb. Nicola has worked with me on many occasions and I always get a fast response and resolution if any issues arise.

Skip Tea
United States
Almost 2 years using the app
December 21, 2022

My company has a complex product, but Zakeke is able to handle all of the variables our product entails. I am super happy with the Zakeke solution.

Letterman Jackets USA
United States
Almost 2 years using the app