Reviews (109)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and operational efficiency, noting an increase in sales and average order value due to its advanced customization features, including 3D previews and support for personal templates and fonts. The app is user-friendly, enhances production quality with vector art output, and integrates seamlessly with Shopify, maintaining website speed and mobile accessibility. Customer support is frequently highlighted for its responsiveness and effectiveness in resolving issues, contributing to improved customer satisfaction and streamlined business operations.

December 17, 2019

It gives my customers an awesome opportunity to make what they want, which they love to do! The program is customisable and easy to use for me and for my customers. An improvement to the team: the resolution is better on desktop than on mobile. But still worth 5 stars, great support aswell!

Phone Print
Netherlands
9 months using the app
May 13, 2020

A great app is useless if you can't get it to work so a responsive support team is critical. The folks at Zakeke not only offer a valuable sales & marketing tool but more importantly, provide invaluable assistance to maximize its effectiveness. Although we just started using it we are going to implement this app in all of our sites. Fantastic product & highly recommend it.

PunchbowlCoffee
United States
9 months using the app
April 5, 2021

Zakeke is a great app for any 3D customizable product. What's even better is that their customer service rep's are extremely knowledgable, responsive, and friendly. Their business development representative worked with me to identify my successes and concerns with Zakeke before connecting me with their 3D team. They personally adjusted my flawed 3D model and sent it back to me to ensure that it worked seamlessly across their platform. Although 3D projects can be cumbersome and tedious, Zakeke made the experience simple and flawless. Highly recommend Zakeke to anyone looking for great customization and excellent customer service.

Pre Packs
United States
9 months using the app
October 8, 2021

Cette application est hyper efficace.
Les nombreuses options pour paramétrer ZAKEKE selon vos besoins et envie sont indéniablement l'un des points forts.
Le support technique est très réactif, bravo !

Alice b.
Belgium
8 months using the app
July 12, 2018

Zakeke is a unique and amazing app that will let you customize and preview products in 3d.

What is also amazing is the team and customer service! They will go the extra mile to understand your issues and very very patiently solve them.

Highly recommended to boost your ecommerce capabilities&conversions!

Custom Volley
Italy
7 months using the app
June 15, 2022

El soporte es siempre rápido y eficaz. La aplicación es funcional, y fácil de usar. Totalmente recomendable.

TheGreatCosmos
Spain
7 months using the app
April 9, 2018

Hi, I just wanted to congratulate you on a fantastic design suite, 2 days ago I built my own website www.weprintcups.co.uk, the first one I have ever created, and needed an app that allowed my customers to send me design information about their unique cup, I found your software and have integrated it within my site and I am very impressed, I have also created a youtube video showing its simplicity which is located in our blog section I have mentioned and credited you within the video. As I grow the number of products we have I would by looking at subscribing to your app when I have more than 1 product. Thank you Kind Regards Tony

Weprintcups Co Uk
United Kingdom
6 months using the app
December 15, 2022

On of the best APP on Shopify. Its very helpful and they are very good and i love to work with Zakeke on my store , They answer all my question directly and helping me to find saloutions

Laser Butik
Sweden
6 months using the app
March 15, 2023

I recommend this app. The operation is good but the best is the customer service, Mattia helped me a lot with all the configuration

Atelcic
Spain
6 months using the app
June 28, 2023

Super Kundenservice und einzigartiger Konfigurator. Auch die Funktion der Sales Channel ist grossartig.

balleristo.com
Germany
5 months using the app