Reviews (112)

Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its 3D product configurator, which allows customers to preview and customize products like guitars, enhancing user experience and boosting sales. It integrates seamlessly with platforms like CustomCat and Printful, supports various file types, and is noted for its user-friendly interface and responsive customer support. The app is also mobile-compatible, making it a valuable tool for Shopify stores.

September 24, 2019

Zakeke is by far the best product designer on the Shopify app store. It seamlessly integrates into your shop and allows you to create your own design templates for products with a 3D viewer or choose from some Print On Demand companies and drop ship products with ease. Zakeke support and developers are above the rest. The listen to our needs and make necessary adjustments to improve the ...

Instafreshener
United States
10 months using the app
December 17, 2019

It gives my customers an awesome opportunity to make what they want, which they love to do! The program is customisable and easy to use for me and for my customers. An improvement to the team: the resolution is better on desktop than on mobile. But still worth 5 stars, great support aswell!

Phone Print
Netherlands
9 months using the app
May 13, 2020

A great app is useless if you can't get it to work so a responsive support team is critical. The folks at Zakeke not only offer a valuable sales & marketing tool but more importantly, provide invaluable assistance to maximize its effectiveness. Although we just started using it we are going to implement this app in all of our sites. Fantastic product & highly recommend it.

PunchbowlCoffee
United States
9 months using the app
April 20, 2021

I had access to this app for 6 months and paid their awful support team to install and set up the 3D modelling system, which cost approx £1.8k in total. The setup never got completed to a standard expected at the start of the project. I have near enough 80 emails trying to sort out this mess with their support. Constant problems and painfully slow to get resolved. Never mind the fact the platform ...

Hayaa Sports
United Kingdom
9 months using the app
April 5, 2021

Zakeke is a great app for any 3D customizable product. What's even better is that their customer service rep's are extremely knowledgable, responsive, and friendly. Their business development representative worked with me to identify my successes and concerns with Zakeke before connecting me with their 3D team. They personally adjusted my flawed 3D model and sent it back to me to ensure that it ...

Pre Packs
United States
9 months using the app
October 8, 2021

Cette application est hyper efficace.
Les nombreuses options pour paramétrer ZAKEKE selon vos besoins et envie sont indéniablement l'un des points forts.
Le support technique est très réactif, bravo !

Alice b.
Belgium
8 months using the app
July 12, 2018

Zakeke is a unique and amazing app that will let you customize and preview products in 3d.

What is also amazing is the team and customer service! They will go the extra mile to understand your issues and very very patiently solve them.

Highly recommended to boost your ecommerce capabilities&conversions!

Custom Volley
Italy
7 months using the app
Edited February 25, 2019

FUNCTION: The product does work well, albeit with some limitations.
- It would be nice if we could select different printing methods for different variations of products.
- One odd thing: Every time a customer customizes a product, the customized version gets added to our Shopify store as a new product. Not a big deal, but odd.
Other than this, Zakeke has integrated very smoothly with our site, ...

Arctic Tumblers
Canada
7 months using the app
Zakeke (Futurenext Srl) replied December 7, 2019

Thanks for the review :)

Just one thing: we're forced to create a new product from a customized one because in Shopify every modified product is a new product. However, the ...

June 15, 2022

El soporte es siempre rápido y eficaz. La aplicación es funcional, y fácil de usar. Totalmente recomendable.

TheGreatCosmos
Spain
7 months using the app
April 9, 2018

Hi, I just wanted to congratulate you on a fantastic design suite, 2 days ago I built my own website www.weprintcups.co.uk, the first one I have ever created, and needed an app that allowed my customers to send me design information about their unique cup, I found your software and have integrated it within my site and I am very impressed, I have also created a youtube video showing its ...

Weprintcups Co Uk
United Kingdom
6 months using the app