17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,990)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

May 28, 2023

17Track is a very solid app. I've used it on many stores and I especially like the ability to customize the order tracking page.

GlowScapes
United States
About 2 months using the app
17TRACK replied May 29, 2023

Thank you so much for your continued support and trust!

By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 4, 2022

挺好用的,可以直接植入网站中,用户查询物流方式比较方便,如果能通过邮箱等关键信息直接获取用户的所有包裹信息就更好了,比如用户登录状态可以不需要输入任何信息或非登录状态只输入手机号或邮箱就可以直接获取全部包裹的物流信息,这样用户可以不用知道单号就能查询所有包裹的物流信息。

DIYNailArt4u
China
About 2 months using the app
17TRACK replied September 5, 2022

您好! 亲爱的朋友!

很开心能得到您的支持与认可!

同时也非常感谢您反馈的需求!我们也会将您的需求反馈给我们的技术团队!
如果您有任何建议或者反馈,也请随时联系我们!我们会尽快回复并响应您!

再次感谢您的支持和认可!

17TRACK

February 16, 2023

Perfect Customer Service!!!
Its better than expected and does everything we needed it to do and a lot more

Zandora
Germany
About 2 months using the app
17TRACK replied February 20, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 9, 2023

The app supports a wide range of couriers from across the globe, ensuring that you can track your packages, regardless of the shipping carrier. From international deliveries to domestic shipments, the 17Track Service App covers it all, making it a must-have for avid online shoppers and businesses alike.

My Store
United States
About 2 months using the app
17TRACK replied June 12, 2023

Dear Friend, Thank you so much for being our valuable user!
Indeed, 17TRACK supports the tracking of 1700+ carriers and provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
If you need anything, just leave us a message. We will be here to assist!

Best regards,
17TRACK

September 1, 2022

The best app I've used. Quick support. Lots of options to customize the tracking page. It have the carriers I wanted. the most useful feature is to set up the main carrier on first etc.

OrbeezBlaster
Netherlands
About 2 months using the app
17TRACK replied September 1, 2022

Dear OrbeezBlaster Team,

Thanks a lot for giving us such a high evaluation!

Yes, We partner with 1200+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪

Please do not hesitate to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 9, 2023

This is a very nice shopify plugin, it enables my customers to place orders quickly. Installation is also very convenient.

SML(Smiling Cool)
China
About 2 months using the app
17TRACK replied April 11, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

April 4, 2023

Saying that this is the best order tracking app is an understatement. We have just started using it and have already seen a massive decrease in customer support workload and disputes. Recommend!

Avello Amsterdam
Netherlands
About 2 months using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

May 20, 2023

a best app to sync your order tracking with paypal ,aids in eliminating your paypal account being freezed

Afroclothingbrand
India
About 2 months using the app
17TRACK replied May 22, 2023

Thank you so much for being our valuable user!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

December 13, 2022

Those guys are great, very nice people suggesting every one. Good tracking page for free and the best service

CoolMe™
Israel
About 2 months using the app
17TRACK replied December 13, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

December 30, 2022

I Use this app for tracking orders and when i face any problem or have question they help me best .
this app Customer service is one of best i ever seen
I am grateful for this app.

oncanao
India
About 2 months using the app
17TRACK replied January 3, 2023

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK