Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through increased sales and improved customer engagement. They appreciate its seamless integration with Shopify and robust features like advanced email automation, customer segmentation, and behavior tracking, which help enhance conversion rates. The app is also noted for its scalability and reliable performance, handling a large volume of contacts as businesses grow. Additionally, the responsive customer support is frequently praised for assisting merchants in maximizing the use of the platform’s comprehensive automation capabilities and customization options.

January 12, 2021

ActiveCampaign has been an incredible resource for us with email, CRM and more! Great customer service.

Washingtonian
United States
Almost 2 years using the app
Edited April 23, 2020

ActiveCampaign has been great so far! We cannot complain. Works very well integrating with Shopify and is seamless.

Collagen For Her
United States
Over 1 year using the app
June 18, 2021

I've been using Active Campaign for almost two years and I'm very happy with it. I find it easy to use with the various features available. Once I capture a client through Shopify, there are numerous ways to communicate. I love the templates you can choose from for a professional looking email. The analytics are very thorough. I highly recommend it.

Joann Lysiak Gems
United States
Over 1 year using the app
Edited December 22, 2020

This app has been great to merge the order info and eCommerce from Shopify with the ease and functionality of Active Campaigns. I love having a one-stop-shop with Active, and the customer service is always top-notch which is crucial as a small business. Overall, I can't imagine running our business without it. It has been a critical part of our success.

BREVENA LABORATORIES, LLC
United States
Over 1 year using the app
March 6, 2020

Active Campaign is a great platform with amazing automation that help you do the tasks much faster and more efficient. The deep integration with Shopify helps manage your store better.

Ross & Snow
United States
Over 1 year using the app
September 26, 2020

I use AC with Shopify because it's robust without being complicated. I've used a couple of other email marketing platforms and AC is by far my favorite. The only thing I wish it could do is magically recognize when a customer leaves a review and start an automation!

drwholeness.com
United States
Over 1 year using the app
January 8, 2022

Active Campaign helps me track lifetime value and purchases across multiple platforms. Super valuable app add-on for anyone using a shopify store and looking for a CRM with excellent features.

Three Scotch In
Canada
Over 1 year using the app
April 15, 2021

Great app, helps a lot with automation and keep our customers engaged with the company and the products we offer. Easy to track the stats about open and purchases coming from the email marketing.

Rosaholics
United States
Over 1 year using the app
July 6, 2022

CRM app similar to Hubspot, or Zendesk, but with a focus on automated marketing campaigns. We tried this out, but found it did not meet our needs, which was more towards sales funnel. Pricing was reasonable, with consulting time built into the mid/higher tier plans. Good customer support.

RePure
United States
Over 1 year using the app
April 22, 2020

Active Campaign has helped to streamline our gym business. Before this software we were manually recording leads and notes and now we have the ability to track and tag to target our database. the customer service is also spot on and really responsive with regular updates and improvements.

Joe's Basecamp
Australia
Over 1 year using the app