Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through increased sales and improved customer engagement. They appreciate its seamless integration with Shopify and robust features like advanced email automation, customer segmentation, and behavior tracking, which help enhance conversion rates. The app is also noted for its scalability and reliable performance, handling a large volume of contacts as businesses grow. Additionally, the responsive customer support is frequently praised for assisting merchants in maximizing the use of the platform’s comprehensive automation capabilities and customization options.

July 13, 2021

I have used AC to send follow up emails to my customers after they have purchased a product, both immediately and as a follow up. AC is relatively easy to use and anytime I have had trouble their support has been OUTSTANDING.

Your DNA Guide
United States
Over 1 year using the app
July 20, 2021

I used this app to create pos-purchase interactions. The automation works pretty well, and it has integration with all services.

Nióbio
Brazil
Over 1 year using the app
Edited July 9, 2021

I've been using this for about 4 months now and really enjoy the ease of use the multitude of features! Would highly recommend.

Tama Tea
United States
Over 1 year using the app
September 4, 2021

its pretty good. helps our small biz. Email automation is helpful and really cuts down on the amount of HR you need to take on.

The Z KIT
United States
Over 1 year using the app
March 23, 2020

We have used this app since day 1. The integration is very easy and very efficient. I would highly recommend it. I have used Active Campaign as an email provider for years now through several different businesses. They added the shopify integration to make it that much better. 5 stars all around!

Brownie Butter
United States
Over 1 year using the app
April 22, 2020

I've been using Active Campaign for years, so I was thrilled when they created a Shopify app. We made the decision to go with Active Campaign over Klaviyo, after it was apparent that AC would provide us with better funnel flows and capabilities. I would encourage anyone who needs a highly capable email newsletter or automated email provider go with AC, who has been fantastic to work with, responsive and constantly seems to be actively adapting to changing market conditions. I've tried many, many email providers before, and I always come back to AC-- I've decided to stick with them for the forseeable future even as our shop has outgrown many of the other platforms. I see Shopyify + AC being a winning combination for my store-- we even have a 13% recovery rate on the abandon cart sequence we set up thanks to AC's great deliverability!

The Contract Shop®
United States
Over 1 year using the app
March 12, 2020

ActiveCampaign is fantastic. Best Email Automation, and wonderful CRM. CRM is extremely customization. There's almost nothing you can do!

c21bb
United States
Over 1 year using the app
March 9, 2020

Works great! Adds purchase data to email campaigns and creates new opportunities for email automations based on customer behavior in the shop.

Free the People
United States
Over 1 year using the app
Edited January 14, 2021

I use this app to help me to track better and i love it verry much i grow my sell my customer love

Wonder Woman Box
Canada
Over 1 year using the app
December 22, 2020

The app works great! Its integration with Shopify is especially useful with segmenting customers. That way you can send specialized emails to certain people like if someone hasn't used a specific coupon, you can send an email just to them.

Art of Henry
United States
Over 1 year using the app