Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 15, 2021

Great app, helps a lot with automation and keep our customers engaged with the company and the products we offer. Easy to track the stats about open and purchases coming from the email marketing.

United States
Time spent using app: Over 1 year
April 5, 2021

The deep data integration with shopify is useful for my email automation based on the purchase behaviour of my customers.

Hong Kong SAR
Time spent using app: 4 months
April 3, 2021

Active Campaign is the best CRM system in my opinion. It fits our organization like no other competition. We have just launched our online store and we will be heavily utilizing AC with Shopify. Collecting emails through AC and utilizing automations is a joy!

Circuit Riders Store
United States
Time spent using app: About 1 month
March 29, 2021

The integration between Shopify and ActiveCampaign has some nice features for automation, upselling, and integration. Sadly, it fails when you try to access much of the data for segmenting. For example, there's no way to segment based off of customer shipping country.

United States
Time spent using app: 11 months
ActiveCampaign replied May 7, 2021

Thank you for taking the time to leave this review! We'll be sure to share this feedback with the team as they work to improve the customer experience.

-Your friends at ActiveCampaign

Edited March 17, 2021

I used Active Campaign to allow me to sleep at night. I was the only employee in our company and Active Campaign lets you use additional users for free! Now I can hire customer service help. Thank you!

History by Mail
United States
Time spent using app: 9 months
March 15, 2021

Honestly have spent years inside crms and automation tools. Hands down this is the best one ever and it actually works and works so well

Bungalow Beer
United Kingdom
Time spent using app: 7 months
Edited March 10, 2021

I really enjoy this app as is. It works great and has no bugs! Very smooth. However, I wish there were 2 main features added. 1) That address info would be copied over and 2) that shipment delivery info would also get transferred. 1) Segmenting based on region would be hugely helpful. 2) Triggering automations based on product delivery would also be great. Shopify gets that shipping info gathered automatically (and sends an email when delivery happens), so I would think it's possible to get it into ActiveCampaign too. I still love the app, but would love it more with these features :) - Walter

Resurrect Labs
United States
Time spent using app: Over 1 year
March 9, 2021

I have used AC for 5 years and have spent lots of time talking with staff about tools and have learned so much! I am asking for new tools and they listen and sometimes implement them for me. great company

United States
Time spent using app: Over 4 years
Edited March 5, 2021

I have used Active Campaign for a few years now and it has helped my business tremendously through automating welcome sequences, tracking what my followers signed up for, and keeping me well-organized. Now that I'm using Shopify as well, I am able to track exactly how much my customers spent and what they bought, which allows me to better serve them and offer them other products and services they might find helpful.

Board Game Design Course
Time spent using app: 28 days
Edited July 27, 2021

We use Shopify for purchases and AC to track and automate emails, etc with purchasing. It's a great combo. Haven't had issues!

Bio-Well Heal and Thrive
United States
Time spent using app: 11 months