Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

June 3, 2021

ActiveCampaign is perfect for us. Our sales team uses it to track, validate, and work with leads. We owe a large chunk of our yearly revenue to the ease of automations and pipelines that ActiveCampaign provides. We also use ActiveCampaign for our email marketing- we've found it to have all the features we need, at a price that's perfect for us.

Hot Cup Factory
United States
11 months using the app
July 12, 2021

We have been using AC for years before even connecting it to our Shopify store. they clearly have been listening to the marketplace as many new features were added along the way (lots of automations, landing pages tools, forms etc...all necessary tools to create content and capture emails to be pushed into lists/automations etc...). Customer service is always prompt and helpful, they also have regular webinars on their updates. It is much more than your entry level email tool (Mailchimp...). It works for us so we keep adding integrations with our online assets and do our best to automate everything that can be!

Olloïs
United States
11 months using the app
March 6, 2020

This integration has made our very complicated system simpler. We have 3 Shopify stores in three separate industries, so managing the opt-ins and campaigns was become quite a nightmare for us.

We were introduced to Active Campaign through the 0-110K training course, and it is probably the best referral we received.

Using Active Campaign and Shopify it took us only about a day to set up all of our systems so that specific opt-ins went into specific buckets.

Its also rewarding to see our opt-ins return to the store and spend consistently as we send out e-mails. For us, this was the system we spent about two years looking for. Highly recommended.

Lifebeats Gifts
United States
11 months using the app
February 11, 2021

Good service....easy to use and feature-rich. Love how it has a direct integration with Shopify and we do not need to use yet another app to make it work! Good customer service as well!

Healthy Truth
United States
11 months using the app
March 23, 2022

Sto lavorando da qualche mese con Active Campaign e sono davvero soddisfatta delle funzionalità e dell'assistenza ricevuta. Non sono un'esperta del settore marketing ma la piattaforma è davvero intuitiva e facile da gestire. La consiglio vivamente a chi vuole utilizzare le giuste strategie per far crescere il proprio brand.

#restoinpuglia — Gioielli e amuleti ispirati alla Puglia
Italy
10 months using the app
March 11, 2020

We've been using ActiveCampaign for over 5 months now and we've never been disappointed. Their customer service is top-notch and always dependable. Not to mention their email automation feature is the best out of all the ESP's that are available on Shopify.

Life Like Pillows
United States
10 months using the app
Edited March 6, 2020

I used this app to help integrate my store and ActiveCampaign together & was super simple to set up.

kulture.store
Australia
10 months using the app
November 15, 2020

We started using Active Campaign when we launched Kollo and it has been an instrumental part of the business. I had never truly realised the power of email marketing until we started. The tutorials and support has been exceptional, we would not use anyone else.

KolloHealth
United Kingdom
10 months using the app
April 28, 2020

With Active Campaign we were able to create the perfect automation for our business. Our CRM has improved by 100%.

Jooki
Belgium
10 months using the app
March 30, 2020

Easy to set up and use. Lots of features! The customer service getting it set up was really helpful as well.

Hello Little Props
United States
10 months using the app