Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

March 6, 2020

We are using ActiveCampaign for all of our marketing emails from different shops. This app helps us to connect our Shopify in an easy way. It works perfectly and also the Deep Data Integration is very helpful. I can only recommend using it!

StudyHelp Shop
Germany
5 months using the app
March 11, 2020

It's a very best email campaign. It includes CRM, Automation, Data analysis and more. The price actually is fairer than mailchimp. I will keep using it and i hope one day i can upgrade my plan to have more service for my store.

SWAG HAIR
Hong Kong SAR
5 months using the app
August 24, 2021

I use Active Campaigns Add for marketing automation with my Shopify customers. Great customer service and help to make the most of the app.

Leigh Thomas Brown, Inc.
United States
5 months using the app
August 27, 2021

I have been using Active Campaign for over 5 years and its great that I can integrate with Shopify. Despite the many CRM providers in the market, AC have been consistently great with their service and help as well as introducing new features. The most recent one for me is the ability to do microsites which has been a game changer for me as I have my store but have these amazing full colour ...

Purposeful Innovators
United Kingdom
5 months using the app
January 5, 2021

So far so good! I've used other CRMs in the past, and AC has been an easy onboarding. We haven't dug deep into the automations yet, but it all looks ready and easy to use.

Kinross - Wine
New Zealand
4 months using the app
July 2, 2021

ActiveCampaign has many features that other newsletter programs do not. There is a learning curve though, which we are still working on, but so far, good results.

ZenToes
United States
4 months using the app
January 11, 2021

If you use ActiveCampaing then you much use this app. Simple as that. It works great! As far as AC goes, there are lots of other email marketing platforms out there but I think AC is the biggest bang for your buck.

Roof Top Wanderer
United States
4 months using the app
April 5, 2021

The deep data integration with shopify is useful for my email automation based on the purchase behaviour of my customers.

Lexuma
Hong Kong SAR
4 months using the app
April 16, 2021

Very user friendly, great layout, love that it is compatible with all of the programs we use! Lots of education available to learn and therefore build!

Skin Deep Formulations
Canada
4 months using the app
June 16, 2021

Great tool to use. However, the ui could use an update, because everything is organized in lists and it could have an improved appearance.

Socialtize
United States
4 months using the app