AdRoll Marketing & Advertising , 441 reviews

Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
January 31, 2022

Recommend these guys, they are really helpful and ready to invest their time to help you with your ads!

Lugus Jewelry
Time spent using app: 7 days
Edited January 26, 2022

It got installed automatically in my store, I want to try it how it works. I will come back after one month for next review

Time spent using app: About 2 hours
AdRoll replied January 21, 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

I'm sorry to hear that you were not aware of the App being installed under your store. We have taken the time to investigate it and noticed that an account with AdRoll was created a few hours ago, the tracking code, SmartPixel has been placed by completing the Shopify integration from your side. I have just emailed you with more details on how to remove the integration, if needed.

Do you mind checking the email address associated with your AdRoll account? We'd love to understand the improvements needed to earn your recommendation and offer my help with any problems you’re having.

Thank you!


January 14, 2022

Fast and friendly service, would definitely recommend. other ads applications can not even be half of this application. Thank you Anthony G. Thankyou Adroll.

United States
Time spent using app: 18 days
January 14, 2022

AdRoll is an excellent app and the service is absolutely fantastic. Would definitely recommend it to anyone looking for retargeting.

United States
Time spent using app: Over 4 years
December 28, 2021

Easy to use and easy to install. I would definitely recommend it to anyone using AdRoll on Shopify.

4 Gauge
United States
Time spent using app: 6 minutes
December 23, 2021

Very helpful customer service and very effective ads. I get a ctr of 5% on fb for one business and I've just set up another 2 businesses on adroll. I highly recommend them.

Jamillah Fashion
Time spent using app: 28 minutes
December 14, 2021

The app is really plug and play. It is easy to configure, it optimizes itself and if you need help the support is the BEST!

Looping baby
Time spent using app: Over 1 year
December 8, 2021

Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.

Simply Magnetic Me
United States
Time spent using app: About 1 month
December 8, 2021

Very helpful live chat and great to get my first campaign underway. Clear and concise about how to use the platform and hoping to see results soon!

Aura Health and Wellbeing
United Kingdom
Time spent using app: 7 days
December 3, 2021

Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.

Ephin Lifestyle Holdings Corp.
Time spent using app: About 5 years