Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
December 2, 2021

Amazing customer servise, only have some troubles because all my store and ads are in spanish, but they are helping me solve the problems.

Copainmx
Mexico
Time spent using app: About 1 month
December 1, 2021

Excellent customer service, the AdRoll Team helped us solved our account issue and was patient and polite the whole time. Definitely recommend.

OutdoorMaster
United States
Time spent using app: About 1 month
November 23, 2021

We were having issues connecting our store manually, but AdRoll support are always super helpful & this app made connection seamless!

Restaurant Equipment Online
Australia
Time spent using app: About 1 year
November 23, 2021

I had a problem with how my ads were being created on this App. I used the Live Chat option and was able to get my problem solved in under 15 minutes and solutions to things I didn't know I needs. The Live Chat and Customer Service were Awesome. Thank you!

Virginia City Motorcycle Company
United States
Time spent using app: 6 months
November 22, 2021

Support is fantastic and Adroll is a really good app. Love it! I recommend it to anyone with an ecommerce store looking to boost their sales

Axcid Shop
United States
Time spent using app: About 2 years
November 19, 2021

I use this app to help me run digital ads. I don't have the time or resources to set them up myself and manage. This app makes it much easier. Their customer service is also great!

The Pupperfish
United States
Time spent using app: 8 days
November 19, 2021

The AdRoll is the easiest and the best app I ever used. Their support are fast and effective with communication. Prerana from AdRoll team was very helpful. Highly recommended.

Coolmetech
Hong Kong SAR
Time spent using app: About 1 month
November 15, 2021

Such a straight-forward and simple integration - couldn't ask for more - done in a couple of clicks! The support so far has been amazing - great first impression.

Radiance Beauty Co
United Kingdom
Time spent using app: 4 months
November 15, 2021

Easiest integration. It helps to pull Shopify audience data into AdRoll directly. Anthony from AdRoll team was very helpful in helping with pixel implementation.

Recovapro
United Kingdom
Time spent using app: 10 months
November 4, 2021

I am giving AdRoll's app 5 stars because this was the fastest product feed integration I have seen. We had few hiccups getting a campaign launched, but their online chat support quickly handled the issue for us. Really happy we signed up.

Supplement City USA
United States
Time spent using app: 10 days