Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

November 30, 2023

Selina was very helpful. Just a little disappointed that refer a friend didn’t allow for discounts off specific products.

Monk Tea
United States
12 days using the app
Secomapp replied December 3, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

March 27, 2024

Einrichtung klappt super

5HEAD
Germany
About 18 hours using the app
November 8, 2023

So far so good, seems easy to setup and nothing to complain about so far. Will update if anything changes.

Bib and Crib
United Kingdom
3 months using the app
Secomapp replied November 10, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 28, 2023

Gwen was so quick and efficient! Thank you!

Lashify
United States
About 3 years using the app
Secomapp replied December 4, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

Edited February 4, 2024

I'd like to give a big shoutout to Tommy & Selina from customer service. They provided exceptional assistance and were incredibly helpful— they promptly addressed all my questions. The app is also very user-friendly. I highly recommend it!
Rakel
Partnerships Manager

6 ICE
Canada
12 months using the app
April 7, 2024

selina is good helper

Ravelution
Türkiye
1 day using the app
March 1, 2024

Good customer service.

Hodo
United States
About 3 hours using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 11, 2023

It has been easy to set up my first affiliate program and help center helped me with any question. Now It works and I get good partners

RevitalFlow
United Kingdom
2 months using the app
Secomapp replied November 13, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

January 9, 2024

Não tenho muito ainda dizer!

AQUATICUS
Portugal
8 months using the app
Secomapp replied January 10, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

January 24, 2024

Great support. It was efficient, fast and help me with what I needed

Nau-Care
United States
33 minutes using the app