Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

November 22, 2023

super good I highly recommend it

Corner Courier
South Africa
3 months using the app
Secomapp replied December 4, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

September 23, 2023

Have been using uppromote for a while now, every now and then we get sales through them, and those are extra sales which pays for the app itself, its a very good app.

Babies Mart Australia
Australia
6 months using the app
Secomapp replied September 27, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

January 10, 2024

great

KYX
United States
About 2 months using the app
Secomapp replied January 18, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

Edited April 5, 2024

Support team really helpful, easy to keep track of discount codes commission and payment totals

windingropes
Australia
4 months using the app
Secomapp replied November 10, 2023

Hello there. This is Stark from UpPromote support. I think there's some misunderstanding here. As we checked, UpPromote did not create any bubbles on your store site. We would like to investigate more on the issue you had there and make things right for you. We've just sent you an email. We hope you can check it out so we can troubleshoot this issue. Hope to hear from you soon.
Cheers!

November 21, 2023

Their customer service is SECOND to none, and they helped me get through all of the hurdles and gave me crystal-clear directions on how to set up my affiliate campaigns!! Barney was super helpful and friendly and went above and beyond. Great app, great people!! Also, super quick turn around time on response!!

Victory Speaks Apparel CO
United States
About 7 hours using the app
Secomapp replied December 4, 2023

Thanks for giving us your feedback. Your words will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at UpPromote is always available at support@secomapp.com as well as the in-app chat support channel to give you a hand while needed.
Cheers!

March 19, 2024

Great Product, great app

Sexlla Doll
United States
15 minutes using the app
October 24, 2023

We had used another App (BOGOS) developed by Secomapp. The experience was so bad: because of their failure to warn Merchants about a bug of their app that allow users to place 0 value orders from the app, we lost a large sum of money.

As a result of this experience, we would not recommend this app to any merchants. And we would warn all Shopify users that we know not to use any app developed by Secomapp.

EcoFlow UK
Czechia
5 months using the app
Secomapp replied October 25, 2023

Hi there. I'm Stark from UpPromote support. Since UpPromote always strives to give users the best experience possible, we appreciate the reviews from users very much. Therefore, we can't help but feel truly sad receiving a review about an app which is not UpPromote. I've contacted the BOGO team and had them reach you as soon as possible. We hope that they will have a solution and clarify all misunderstandings.

All the best.

September 14, 2023

they gave so much help right away NO WAITING as I was trying to figure this out. They are is so detailed in a good way. I was with collabs and had nothing but trouble I was ready to give up until I found this app

Fenixx Nail Co
United States
5 months using the app
Secomapp replied September 17, 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

September 22, 2023

incredible system, It just set up the most straightforward and basic sign up forum on their website just with a couple of clicks. I love this concept and can't wait to see how far our company will go with it.

Austrige
Canada
6 months using the app
Secomapp replied September 27, 2023

Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at support@secomapp.com or via the in-app chat channel anytime you are in need.
Cheers

December 30, 2023

Great customer support and product features. Tommy (agent) answered my questions quickly and thoroughly.

mybrainco-us
United States
About 3 hours using the app
Secomapp replied January 7, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.