Avada Email Marketing & SMS , 1,736 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.
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Received good and fast help from Tiana.
No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat. The features of this app look great! I still have to set everything up and do everything, but because of the help I have already received, I am sure that this will turn out well!
I use almost all Avada apps because of their good service, so definitely recommended!
I would recommend this ad to just about anybody I’m in it. They were courteous kind, and help me with everything I needed and I really think him appreciate him very very very much. Thank you, John Robert Smith.
An easy to use and low-cost app with great customer service. Today I was helped by Tracy with an email campaign that wouldn't send. She took care of me and solved my issue in no time. I strongly recommend this app
First email marketing app I've used as a small business, and it has been great so far. There have been a few hiccups here and there, and i feel like the app has room to grow, but overall good for starters.
Absolutely love the customer service. They are REALLY quick with their replies and get straight to helping you with any issues. Shoutout to Esther for being so patient and taking the initiatives to help me to change certain settings on her end (really appreciate it! <3).
They're the best! Customer support is real and handles things quickly, they'll diagnose & solve your problems faster than a kid can make a scoop of ice cream disappear AND are friendly while doing it. I would rather have my Avada customer service reps as President than any candidate currently running. Liz & Daisy for President 2024
Awesome experience! We're using this to send our newsletter and it's working amazingly. No spam folder, easy to use and data driven.
Recently had to reach out to support and Hana's assistance was perfect. She even submitted a request to the development team for a future functionality.
Hana was absolutely amazing and provided excellent customer service support. She quickly resolved my issue and helped me greatly with my automations. Thank you!
I needed help with something and Hana answered all my questions and assisted me with what I need thanks!
I unfortunately had a serious problem, as fake subscribers from Shopify suddenly invaded my account in Avada. But the team helped me out and the issue is now fixed to my great satisfaction. A special thank you to Liz from Avada service team
Hana was very helpful. She explained what I needed. Very experienced support. I even received more monthly emails than is included in the basic package! It will make it much easier for me to promote my brand! Thanks you Hana