Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this booking solution for its robust, customizable features, including adjustable booking fields, reschedule/cancellation options, and flexible hours setting. The app's seamless integration with Shopify and intuitive interface make managing bookings easy. Merchants also highlight the excellent customer service, noting quick responses and issue resolution. The pricing is seen as fair for the value provided.

April 30, 2024

It's the best there is for booking software on Shopify. It is honestly not very intuitive and involves a lot of back and forth - particularly with operating hours and resource management - but overall it works very well, and the support team is fast and helpful when we can't figure things out.

Wild Rock Outfitters
Canada
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

🥳🥳🥳🥳🥳

Thank you for taking your time to leave an awesome review for us!

May 8, 2024

Outstanding support! The team is always so responsive and helpful to the many questions we have. If there's ever any issues they fix it. It's been a massive upgrade from the previous booking system. The ability to see images when hovering makes it easy when grabbing products for our dress hire rental store. Thank you João and D'Angelo!!

Eastend Wardrobe
Australia
5 months using the app
May 8, 2024

I find that the support team is excellent in helping and solving any problems I have with BTA, which tends to be often. I find that the app is not very intuitive and causes a lot of back and worth. I hate to admit it, I am not exactly a fan of BTA but it is the best booking application supported by Shopify. There has been improvements slowly over time and that has helped.

The Makehouse Co-op
Canada
About 4 years using the app
May 7, 2024

Great customer service. Helped thru an issue quickly and efficiently. Thx D'Angelo!

The Yard
United States
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

⭐⭐⭐⭐⭐
We are glad to hear that you are happy with our support! Thank you for your awesome review too!

April 22, 2024

Very good and reliable customer service! I am very satisfied!

e-dress
Germany
8 months using the app
BTA Commerce, Inc. replied May 9, 2024

Thank you for amazing review!!

March 21, 2024

We have been using BTA for appox 3 years for our onsite Cooking Classes - While the app has been solid and easy to use - the customer support is without a doubt the best team I have ever experienced. We are always able to connect via chat immediately and the support we get goes above and beyond our expectations.
Most recently Joao quickly resolved an issue we were having and then took the time to add a function for our store that enables us to increase bookings. This was something that we had been struggling with for a while and he created a solution for us that is a game changer! We have worked with Joao, D'Angelo and the rest of the team no matter who you get on chat - they are smart, extremely helpful and pleasent. Thank you for building a team that truly helps businesses thrive.

Babylon Mercantile
United States
Over 2 years using the app
BTA Commerce, Inc. replied March 22, 2024

Hi 👋, we are glad you are happy with our support team! And thank you for your awesome review! We appreciate you 😊🎉

April 3, 2024

The app is pretty easy to use, for us and for our customers. Customer service and chat have been amazing.

Do Good Sports Club
United States
Almost 2 years using the app
BTA Commerce, Inc. replied April 5, 2024

Thank you for your awesome review! 😊🥳

We appreciate your feedback and the time you took to write this for us! You're amazing!!!

March 13, 2024

We've been using this app for years to book our classes throughout our season and we love it. We're adding more classes so I needed a few questions answered. D'Angelo was kind and knowledgeable about the app, and was able to easily walk me through my questions. We're happy we found you!

charsawfarms
United States
Almost 3 years using the app
BTA Commerce, Inc. replied March 14, 2024

Hi there 👋

We are happy to hear that you are pleased with our service and our app! We are also happy to have you on board. Thanks for your awesome review. We appreciate you 🤩!

Best Regards,
BookThatApp Support

February 27, 2024

We've been using BTA for years as a reliable resource for registrations for our weekly art classes. It's very easy to manage bookings through the website and see daily and monthly bookings at a glance. D'Angelo provided A+ customer support today helping us navigate an issue we were having and got us all set up on a new plan.

GLASSROOM
United States
Almost 5 years using the app
BTA Commerce, Inc. replied February 28, 2024

Your review means a lot to us. It reminds us that we are doing the right thing, and we're making a positive impact. Thanks for taking the time to leave us this awesome review 🎉🎉🎉🎉🎉🎉!

April 2, 2024

Out of all the Reservation apps we have tried this one is the best for the price. The tech support is great! With that said I wish I didn't need to use them as much as I do. Thats the only downer.

Sanibel Candle Company
United States
About 1 year using the app
BTA Commerce, Inc. replied April 3, 2024

One moment while we celebrate ...

🎊⭐⭐⭐⭐⭐🎊 🥳

Thank you for your amazing 5 star review! We really do appreciate that you took the time to write your thoughts about your app and our service. We are glad to hear that you are happy with us! We look forward to providing you continued support 😊!