Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this booking solution for its robust, customizable features, including adjustable booking fields, reschedule/cancellation options, and flexible hours setting. The app's seamless integration with Shopify and intuitive interface make managing bookings easy. Merchants also highlight the excellent customer service, noting quick responses and issue resolution. The pricing is seen as fair for the value provided.

December 13, 2018

This is an amazing app that helped us relaunch our couture rental store on shopify's platform. It keeps everything extremely neat, easy to use for customers, clean appearance, and even better behind the scenes interface. No more cycling through countless pages and programs to keep track of our rental schedule.

The few times we did run into trouble (as we are not coding experts) they helped within minutes of sending in a help desk ticket. MINUTES! You literally cannot find that level of help anywhere in the online world. Highly recommend to anyone looking for a booking app.

ATC Rentals
United States
Almost 3 years using the app
Edited May 24, 2021

I have been using BTA for about 3 years now and it has only become better and better! I rely on the calendar to view my bookings daily, it's like having a PA. The app is seamless, easy to use and customer friendly, I use it for both product hire bookings and appointment bookings - it can suit a range of needs. Highly recommend this app for any hire or booking based businesses

Dressed by Jaz
Australia
Over 2 years using the app
March 21, 2016

I have been using BookThatApp since August 2015 on my website, www.myweddingdecor.com.au. I use it in the Hire section to allow customers to know exactly when event decor is available to rent. The ease of being able to lock in a particular calendar date and to book decor for hire has made my rental side of my business grow significantly. I don't think it would have grown as easily without BookThatApp. The app does not "play" nicely with some of the other apps on the market, namely "Quantity Breaks" but I hope they will fix this in time. Nonetheless, this is a godsend.

My Wedding Decor
Australia
Over 2 years using the app
January 31, 2020

I had great experience with Rob and Alex when I faced an urgent issue to add new booking form, which I didn't know I did't have it, in order to sell the product. It was resolved very quickly.

Thank you!

Royal Taxi Maui
United States
Over 2 years using the app
January 21, 2021

Love the integration with Shopify, and the support that Zetya/BookThatApp offers. The tech support are quick to respond, friendly, and actually follow-up to let you know when an issue is resolved. They also won't stop working until they have resolved your issue, which is amazing!!

ARTSHINE
Canada
Over 2 years using the app
Edited March 5, 2019

"Book that App" is an excellent way to structure your website and has tons of helpful features. Not to mention the fantastic customer support, keep up the good work! It's a little difficult setting up at first but nothing you can't handle.

Confident Captain
United States
Over 2 years using the app
Edited January 16, 2018

I am new to BookThatApp, and I've already found it to be such a time saver, streamlining not only the purchase of classes, but setting them up in my Shopify. The Zetya support team has been super responsive in helping me through the learning process. Also, it was brilliant to have a chance to try out the interface before committing.

Crazy For Ewe
United States
Over 2 years using the app
December 11, 2016

We use Book That App for our paddlesports outfitting business to manage our guided tours, paddling lessons, and rentals reservations.
The developer helped us tweak the initial set-up, and it has done everything we've needed and expected it to do ever since.
The majority of our clients book our services online now, and the app has saved us dozens and dozens of man-hours compared to handling the bookings manually.
The e-mail reminder service and online calendar features are an absolute bonus!
We would 100% recommend Book That App to other businesses looking for something similar.
Ed & Tanya Sullivan
Grand River Kayak

Grand River Kayak
Canada
Over 2 years using the app
October 29, 2020

We use this app to allow our customers to pick a delivery date for perishable items and control our daily shipment capacities. It's amazing! The run sheet reports are very helpful and whenever I have an issue their support team always responds quickly and helps me resolve any problems. Would highly recommend BookThatApp!

Harmony Harvest Farm
United States
Over 2 years using the app
April 8, 2019

The app is straight forward and effective, and the support team is unbelievably helpful and responsive! This app streamlined our booking system as our tour program grew, and we would not have succeeded without it. There are some nuances to work through, and the reporting could be a little more sophisticated, but overall this has been a very positive experience, and the support team has been a big part of that. Thanks Rob, Gavin, Alex et al!

Island Creek Oysters | Order Oysters Online | Buy Oysters Online
United States
Over 2 years using the app
BTA Commerce, Inc. replied April 8, 2019

Thank you for your review! We also appreciate the feedback regarding our reporting functionality. We do plan on adding additional reporting capability in a future release so keep an eye on our forum!
The Support Team @ Zetya