Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive and customizable booking features, including complex calendar setups and robust notifications. It's particularly useful for class bookings and online group and private zoom classes. Many praise its seamless integration with Google and various themes. The app's ease of use and the responsive customer service team, known for quick issue resolution and customization, are also highly commended. It's recommended for its functionality, affordability, and excellent customer service.

August 13, 2018

I could not be any happier with the support staff.

This app is flawless if you have a rental business like I do.

7 months using the app
Edited October 10, 2017

This is the best app I have ever come across for establishing an ideal booking system. However, more prompt responses are required.

Thank you

Bigrhino Logistics
United Kingdom
10 months using the app
February 15, 2019

amazing app and amazing customer service (its the most important thing). I cant recommand this app enough

spa mozaik
5 months using the app
November 3, 2016

As far as I know this is the best option for running an online rental service via the Shopify platform. It can be a little confusing at times because it is very comprehensive and allows you to do many things, but do not let that deter you from checking out this app because their customer service is extremely helpful and can address any confusion you may have in an incredibly concise manner.

One of the very best things about BookThatApp is that its company Shopify Concierge is EXTREMELY FAST AND HELPFUL with their customer service! I cannot over-emphasize how quick and coherent they have been with helping me out. They have responded to pretty detailed questions of mine within hours of me submitting them, and their support goes far above and beyond what we tend to expect from most tech companies these days.

So far I am very satisfied with this app and their service. I would certainly recommend it to anyone else seeking to implement an online booking system into their rental company's website. A+

United States
About 1 year using the app
May 7, 2021

Brilliant App and fantastic, quick and comprehensive responses from Support. Thanks for all your help setting up and configuring my Shopify

United Kingdom
11 days using the app
November 26, 2018

Rob from BookThatApp has helped me TREMENDOUSLY. He responds to all of my questions within 24 hours and with very thorough and easy to follow directions. BookThatApp is so far awesome and has swayed me to stay with Shopify because without it I would not be able to track my bookings for my Rental items. Thank you Rob and BookThatApp for all your continued support and being patient with me throughout all my endless questions! Highly recommended app!

The Wedding Wives
United States
6 months using the app
December 4, 2018

I had a seemingly niche problem. However, the support desk was really excellent in their support. Detailed feedback, fixes, and rapid response times. Great!

United Arab Emirates
5 months using the app
July 7, 2019

Excellent customer service! Polite and quick.

I tried a few other booking apps but decided on BookThatApp and am happy that I did.

Thanks for your help Alex!

Alchemy Farm
4 months using the app
November 4, 2019

I would like to thank Alex at bookthatapp he responded to my questions quickly as I'm in Australia and he is most likely in the Sates. My issue was mainly in the codes which I have very little experience in that field.

House of First Aid
3 months using the app
September 12, 2016

After looking through many apps, Book That App has been the closest to fitting our needs. After some tweaking and figuring out the app, we have been pleased with the app. The customer service was very patient and responsive in answering all our questions and concerns. Thank you Book That App support!

Paso Almonds
United States
About 1 year using the app