Today we went to our website and all of the menus just disappeared. Could not get a response from Customer Service. Ugh.
We tried the free version. First it did not come with any instructions while installing. Then it did not work as it says it should. We also discovered that it also did not work on mobile. The contact from support was not very helpful. Asked for us to create a staff account but did not make clear exactly what she needs access to even though we sent her screen shot of what we gave access to in the e-mail. We will not be using this service as we feel if we've provided service this slow and inadequate to our customers they would not use our services either.