The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
When I first used this app for free it seemed like it was generating traffic to my site. However, none of the clicks were generating any revenue. So, I upgraded to premium to see if Clever would help me get results. There are multiple issues I came across. 1) The account manager didn't respond to my request or help me. Seemed like there were generic responses and no action taken. 2) The shopping feed from Clever to my Google Merchant Center didn't work. Google saw many problems with it. 3) When I tried linking my Google Analytics to Clever, Google said they are not a verified app. 4) There support chat always says they are out of office. This app doesn't seem well maintained or supported.
Shop Late Tonight
I'd rather give it 0 stars. It's a piece of junk. Indecipherable ads, crappy customer service.... Taking an extra $12 out of me for "premium service"... What a joke. If anything these bastards should be giving me back all the money I spent on the useless ads.
Sorry for your disappointment. The campaigns we created for you spent roughly USD 12. The bulk of the spend comes from a campaign that is not ours. We are available to solve any doubt you may have.
I used this app to create searchable adwords, however they created a display ad that ran outside when my geographical areas were not awake, blowing my budget within less than an hour. Support wasn't very helpful and blamed it on our other campaign, though I proved it was their display ad. Beware, the dashboard runs a day late (support didn't tell me that I figured it out). Will modify the review throughout the month if things improve. Right now I am not too impressed.
Sorry about it. Our Display campaigns spent USD 18 in total. We will be happy to explain everything in detail. Please contact. Thanks a lot in advance
I don't understand how you have to write a review on something not used yet seems silly to me and a waste of time but ha ho
Grayvn Traditional Bows
support is not good and they never setup my account completely. it took 2 months and wasted money. Not right for Google Shopping Ads.
Sorry if you feel it that way. We set the Merchant Center and create Google Shopping campaigns. If it took more time than expected it is because some issues that arose once and again. Feel free to contact us again and we will deal with it.
The Regal Phoenix
I used the same budget that I do with the regular Google Shopping app which gives me over 4,000 clicks a week. With this app, I got 8 clicks in 14 days. No thanks.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app
Sorry we do not have enough information to resolve your doubts...
After giving the app a chance i found it to be very helpful in my store with obtaining traffic and will be upgrading to the premium version
EDIT - I changed my initial review from bad to good after finally hearing from the developers but once i changed this review back to positive i havent been able to contact them and my ads suck. Visitors from random countrys but i only have the main USA territoy checked. wasted $500 doesnt even have the business category right
We’re very glad to hear this! It truly means a lot to hear that we are able to have a positive impact on our customer base. Thanks for the review too!
UPDATE ON 14-10-2019
These piece of shits of David and Carlos are creating campaigns NOW WITHOUT OUR PERMISSION in my Adwords account after a week I've uninstalled the app!!
This app SUCKS, worst I have used in Shopify since 2016. It doesn't do anything and just says they are still taking time to create their ads after 2 weeks.
Customer support took over a week to reply and just told me to change my product names and search the keywords myself.... If I'm searching the keywords I'm creating the ads so this bs is worthless.
Not recommended at ALL.
App and support sucks
This is the most expensive app. I do not understand how a click or impression can be 2 times the cost of any other app! I will likely get rid of the clever app.
We are really sorry that you are disappointed with our services.
Please let us explain to you that we created Google Ads campaigns for your store, as you requested, and those ads have been running and bringing your site traffic.
Every time your ads get clicked, they generate a cost. This cost is under the budget you set for your campaigns
Please note that the one who charged you for the ads was Google and not us. We created your campaigns for free.