Cross Sell & Cart Upsell , 930 reviews
Good app and excellent support staff. They are very responsive and quick to resolve any issues we have.
Glad to hear we were able to help and thank you for this awesome review! 😊
I installed this app as it was recommended to us by another app. Unfortunately the support for the app is very slow and I am getting only 1 reply every 24 hours if I am lucky.
Its been nearly a month since we installed the app and we are still yet to have a working feature which we are paying for.
It could potentially be a good app, however I can't comment as I can not get any help from there team to actually get this up and running in our store.
They also have a live chat feature within the app, however there is never anyone on the live chat and you are advised to send emails.
Don't install this app unless you are willing to wait over a month for support if it doesn't work when first installing.
Hey there, we do apologize for the experience that you've been having with us recently 😔. Our support has been down due to the holidays and some changes that we are going through. We are aware of these delays, and we are working on optimizing our support and services.
We will get in touch with you and arrange a call so that we can work in real time on features you wish to implement, as well as answering all your questions.
Great support - been through 20+ emails together and we finally got the desired UI. Super patient along the way, and very consistent support.
We're happy to know that you're happy with our support 🙂. And thanks for your awesome review!
A great app to use for your store - gives you the opportunity to manually add recommendations & add ons across your site. As a new user of this app I have had the best support for the Cross Sell Support Team - they're happy to answer any queries and are quick to resolve any issues that may come up.
We do appreciate you taking the time to write us this review. Thank you!
The app was easy to install and the cross sell support team were helpful in answering my questions. There were a few things that needed to be changed to suit our branding however this was done promptly :)
We, the team at Cross Sell appreciate you, for taking the time to leave us an awesome review 🙂! Thank you!
This app has perfectly transformed my website to allow customers to add items to smash and select upgrades for my rage room. I installed another third party app that interfered with the Cross Sell & Cart Upsell app. I sent a message to the Jorge, and their dev team added code to my store and fixed the issue. Their response time was fast too. Thank you Jorge and coders.
On behalf of the Cross Sell team, thank you for your awesome review 🙂! We appreciate you!!
We have been using the Cross Sell app for a few months now and we have seen an increase on sales from it. We needed some help updating the app to show specific products and the customer service team was fast and helpful.
Thank you for your awesome review 🙂! We appreciate you!
This is one of the best apps I use - it more than pays for itself. I love that it lets me hand-pick which items to suggest for each product. That helps my shop keep its small biz feel even though I'm using a big-biz tool.
Hey there 👋🏽 You're awesome! Thanks for a wonderful review!
The team help customize the a 2 column display on mobile.. The team promptly did this free of charge. :)
Thank you for leaving us an awesome review!
I had a layout question to Cross Sell and they helped me straight away without any faff. Thank you team!
Thank you for your great review! We're happy to be of your service always 🙂!