Reviews (956)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting average order values by promoting complementary products, enhancing product discovery. It features handpicked and automated recommendations, seamless Shopify theme integration, and is easy to install. The customer support is responsive and available even on weekends, helping with issue resolution and app optimization. Merchants appreciate the flexibility in customizing product recommendations and its positive impact on sales.

October 23, 2015

Cross Sell is a great value app, that enables us to quickly add like for like products, or products to prompt add-on purchases. It really does work too. We often see a spike in sales of products added to our ‘You may also like’ section via Cross Sell. Most importantly it’s very easy and simple to use. Great value too - it’s already paid for itself!!

Discoverattic
United Kingdom
About 8 years using the app
October 6, 2013

really, really smart, well thought out, intuitive, and a pleasure to use - with 900 skus in 16 Collections and 4 Categories, the cross referencing had to be imperative and facile for me - and if Cross Sell were any easier, it would be clairvoyant. Mr. Jones and Company have a true winner.
Thanks

TalismanUnlimited.com
United States
Almost 8 years using the app
Edited March 10, 2024

I have used the support team from Cross Sell twice in the past two years, and they have been so helpful and efficient. Got my issues solved really quickly. Thanks so much!!

Furtherfaster
New Zealand
Almost 8 years using the app
Cross Sell replied March 12, 2024

Thanks for your awesome review and we are glad that we could assist you! Please don't hesitate to reach out again whenever needed.

Team Cross Sell & Upsell

April 4, 2016

Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday!

I highly recommend this app because of its applications and its support.

Anglo Dutch Pools Toys
United States
Almost 8 years using the app
August 15, 2016

We have some issues with the app since we have two language settings on our store but they helped and it was quick! Great app with really customer service!

Miabijoux
Canada
Almost 8 years using the app
June 10, 2015

We use Cross-Sell on our site for over 4,000 products, their support is very quick and helpful. They wen't above and beyond helping us customize their app for our sites needs. The app is very easy to use on the back end and it's easy to stylize for your sites branding.

I would say this is the best app for adding a related products section on your site.

Pictureline
United States
Almost 8 years using the app
August 16, 2016

Very easy to use and the customization is done quickly and matches the look of our store well!

Karat Patch Inc
United States
Almost 8 years using the app
March 20, 2017

We’ve been really impressed with Cross-Sell. It’s an essential part of the design and functionality of our online store. It’s very easy to use and is a great way for us to keep showing our visitors new or related products, and this keeps our site lively! Steve’s service and support is excellent. Highly recommended.

Made By Hand Online
United Kingdom
Almost 8 years using the app
February 10, 2022

great app, i find the option of 'hand picking' cross sells really help with sales and a very helpful team who responds quickly : )

hedgehogshop
United Kingdom
Over 7 years using the app
Cross Sell replied February 18, 2022

Thanks for your great review! We really do appreciate it, and enjoy giving you world class support!

Edited May 19, 2017

Great customer service and fast attention to getting you started up.

Alert - the "themes" are based on your own store's themes, not the ability to toggle between style options within the app.

The service gives you customization of their app to your existing Shopify store.

Other than that, it's been a good system to use.

Leven Rose
United States
Over 7 years using the app