Reviews (486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for boosting average order values and sales by effectively showcasing related products. It features a user-friendly interface, easy setup, and customizable options that integrate well with various themes. Merchants also appreciate the responsive customer support that aids with custom requests and maintains app stability, contributing to sustained site performance and enhanced shopping experiences.
Refine
-
By rating
D'Angelo is always quick to reply and helps us resolve any issues with how the app displays on the website. Highly recommend!
🤩We love seeing great reviews from our customers! Thanks for taking your time to do this for us 😊!
We have had Cross Sell running for around 3 years now. It is an app that we definitely cannot do without. Spending time and putting thought into relating products is well worthwhile, resulting in extra sales, and helps quite often to lift our average order value.
Five stars! This is my second website using Cross-Sell and it couldn't be easier. They even offer free setup with a personal contact to walk you through any questions you may have. But you won't have questions since the app is super intuitive and fast. I was able to add cross-sells for 80 products in about 20 minutes. This app can't be beat for product recommendations. Cheers!
Carol was of great help when I was stuck on a formatting issue. I appreciate the timely responses as well! Thank you!
Thank you so much for leaving us such a wonderful review! We're thrilled to hear that Carol was able to provide you with great help when you were facing an issue.
Thank you for choosing our app and for taking the time to share your positive experience!!
Loving the Cross Sell app! Ever since we turned it on a year ago it's quietly chugged away in the background, doing its thing, and when I checked recently it turned out it was responsible for generating $10k in sales over the last year. That's meaningful for us. Thanks for your call, D'Angelo.
Thanks for taking the time to post this! We look forward to helping you achieve your business goals 😁
- Cross Sell Team
Great App very easy to use and very helpful customer service team if you encounter any issues AAA+++
Thank you for your terrific review!! We appreciate you taking the time to do this for us 😊!
Great app, pretty straight forward and very easy to use.
Excellent customer service as well, very responsive!
Thanks for your review! We truly appreciate it 😊!
App is clear and easy to use. When I needed help with an item, the Cross Sell team was quick to respond.
Thanks for a great review! We are always happy to be of assistance 😁!
For years without issue, I was using the cross-sell app (https://apps.shopify.com/cross-sell). However, today Petra contacted me saying the app needed an upgrade. Silly me for giving the OK to them during my peak hours of the day because now my customers cannot add items which were linked via cross sell to their carts. I have reached out to cross sell and they have no clue how to revert their changes. Therefore, I deleted their app and all my cross sells. If you are using their product, make sure you check your cross-sell products after they make their upgrade..
Hello Marc,
we are very sorry the issue happened to you exactly at the time we finished upgrading you to the latest version of Cross Sell. However, as a part of the upgrade, we tested the Upsell pop-up, which is triggered after you click on the "Add to Cart" button and that was working just fine. When you reached back to us asking to revert the changes, we reverted all of the changes immediately.
Kind regards,
Petra
I've been using this app for YEARS in my shop. I had a VERY RARE circumstance were I had to contact Tech support last week. Henry contacted me RIGHT BACK! He even followed up with me when the issue was resolved. Also, Petra helped me last year with an upgrade, and that was phenomenal service as well. Love this app--highly recommend!
Thanks for your feedback! I am glad to know that you are happy with our service and our app!