Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, immediate sales impact, and ability to boost average order value. They commend its smooth operation, customization options, and effectiveness from day one. The customer service, especially Carol and Henry, is praised for quick responses and efficient problem-solving. The team's expertise and readiness to adjust to merchant needs are also valued. The app is seen as a key tool for enhancing the shopping experience and increasing sales.

May 24, 2023

Great app and excellent customer service! Carol was very supportive and was able to help me with some small issues.

VitaliWave
France
13 days using the app
Cross Sell replied May 24, 2023

It's always our pleasure to assist! 😊 Thanks for the review!!

September 6, 2023

Excellent app, and absolutely unmatched customer service, super helpful

Wallberry
United Kingdom
1 day using the app
Cross Sell replied September 8, 2023

It makes us really happy to hear that you are loving our app!! Thanks for your awesome review 😃

Edited February 12, 2024

We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.

Kanguru Solutions
United States
About 8 years using the app
Cross Sell replied August 12, 2021

Thank you for your review, we really appreciate it :)

We hope you like your new design and please let us know if there is anything else you would like to change, we are always happy to help.

Kind regards,
Petra

October 23, 2015

Cross Sell is a great value app, that enables us to quickly add like for like products, or products to prompt add-on purchases. It really does work too. We often see a spike in sales of products added to our ‘You may also like’ section via Cross Sell. Most importantly it’s very easy and simple to use. Great value too - it’s already paid for itself!!

Discoverattic
United Kingdom
About 8 years using the app
October 6, 2013

really, really smart, well thought out, intuitive, and a pleasure to use - with 900 skus in 16 Collections and 4 Categories, the cross referencing had to be imperative and facile for me - and if Cross Sell were any easier, it would be clairvoyant. Mr. Jones and Company have a true winner.
Thanks

TalismanUnlimited.com
United States
Almost 8 years using the app
Edited March 10, 2024

I have used the support team from Cross Sell twice in the past two years, and they have been so helpful and efficient. Got my issues solved really quickly. Thanks so much!!

Furtherfaster
New Zealand
Almost 8 years using the app
Cross Sell replied March 12, 2024

Thanks for your awesome review and we are glad that we could assist you! Please don't hesitate to reach out again whenever needed.

Team Cross Sell & Upsell

April 4, 2016

Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday!

I highly recommend this app because of its applications and its support.

Anglo Dutch Pools Toys
United States
Almost 8 years using the app
February 10, 2022

great app, i find the option of 'hand picking' cross sells really help with sales and a very helpful team who responds quickly : )

hedgehogshop
United Kingdom
Over 7 years using the app
Cross Sell replied February 18, 2022

Thanks for your great review! We really do appreciate it, and enjoy giving you world class support!

October 23, 2015

Really like this app...for a business like ours where we have many styles and designs of belts that come in multiple colours it is great to be able to promote and group together similar styles. There is no doubt that it helps direct customers, shows that we have a broad range and encourages multiple sales. It is really simple to use which definitely helps and glitch free so no conflicts at all with our site. Definitely one to try!

Elliot Rhodes
United Kingdom
Over 7 years using the app
September 19, 2016

Awesome service, installation, and ease of use. This is a super intuitive and must have app for your Shopify store. It allows full control of cross sells with plenty of customizable features. Glad I took the plunge, it will surely result in increased conversions

Hiphopdrumsamples
United States
Over 7 years using the app