Cross Sell & Cart Upsell , 926 reviews

Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 18, 2022

Great customer service! Our representative Henry, was super helpful and responded in a timely matter. Thank you!

United States
Time spent using app: About 2 years
Cross Sell replied May 26, 2022

Thanks for your great review!

May 5, 2022

The app works super well and the customer service is awesome, they help you out in a matter of hours!

Love and London
United Kingdom
Time spent using app: 3 months
Cross Sell replied May 26, 2022

I'm happy to hear you're loving our app, and our service 😊! Thanks for your review!

April 29, 2022

Great app, pretty straight forward and very easy to use.
Excellent customer service as well, very responsive!

Safiyaa London
United Kingdom
Time spent using app: About 5 years
Cross Sell replied May 1, 2022

Thanks for your review! We truly appreciate it 😊!

April 28, 2022

I trawled the internet and added and removed several apps before I came across this one. I wanted a simple solution for a simple requirement- link matching items and make it clear to my customers that the item they were viewing was part of a bigger collection. Until I came across this app it seemed there wasn't a straightforward solution that I could install and manage myself, without having to send emails back and forth and attempt to connect to zoom calls with developers who had terrible internet and were unable to walk me through the process as I was unable to grasp it alone. Time is money and I am very impatient and I needed an app that was quick to set up so I couuld move on to the next task on my neverending to do list! This app seems to be exactly what I am looking for. Easy to install, fast, clear and straightforward responses from the developers who were only too pleased to help (nothing worse than needing help from a developer who makes it clear they have better things to do than answer basic questions!) I would 100% recommend this app, especially if you are a complete technophobe like I am!

Big Little Bedrooms
United Kingdom
Time spent using app: About 22 hours
Cross Sell replied May 1, 2022

We're so glad that you decided to give us a try, and that you're loving our app 😊! Feel free to reach out to us any time for assistance!

April 28, 2022

Cross Sell helps us increase our sales at a very reasonable rate. Their tech support is extremely responsive and helpful.

Ener-G Foods
United States
Time spent using app: Almost 2 years
Cross Sell replied May 1, 2022

Thank you for such an amazing review! We strive to keep offering you a great product and excellent service 😊!

Edited April 29, 2022

Guys, don't use this app for now, I promise you will encounter something wrong. Some of the functions are broken. The team is fixing this, and it is hard to notice, but I promise it is not good to users. And it may take you days or weeks or more to fix once it happens to your store, so be careful! Mine has not yet been fixed till now for more than 1 week. I am a paid user $79 per month! I will update here when all is fine, I just don't want the other users to experience the same frustration.

Melody Ong Fashion
Time spent using app: About 1 year
Cross Sell replied May 1, 2022

Hey Melody, I'm sorry to hear that you've been experiencing issues with our app. I'm aware that our team is looking into this for you, and have been keeping you updated on the status of the issue.

We don't have other customers experiencing this issue, and it seems to be a rare instance affecting your account at this time. However, I assure you that we are working on having this resolved as swiftly as possible, and we're open to compensating you for the days this has been affecting you 😊!

April 21, 2022

This app is amazing and I think it truly has the potential to boost sales significantly. I've only had the app for a week as of now, but Cross Sell is already getting tons of clicks. Customer service is very responsive and helpful; I needed a way to programmatically set up cross sells, so I reached out to them and got a response in a few hours detailing a very satisfactory method of doing this. I would definitely recommend this to anyone seeking to expand sales and looking for great customer support!

Prime Retreat Products
United States
Time spent using app: 14 days
Cross Sell replied May 1, 2022

We're glad you're loving our app and our customer service 😊!

March 24, 2022

We downloaded this app after previously using another one that we found was dated and hard to navigate.
Since using this app it was super easy to select hand picked cross sells, the app was easy to use and understand, we found it more modern, and suited our website perfectly.
We've had only one issue with the display pics on website, being a bit out of line (not looking how we wanted it to look) however we emailed the support team and got a super speedy response, henry was so helpful and fixed the issue we had straight away, super easy process! Really enjoying this app! :)

Cartel Label
Time spent using app: 28 days
Cross Sell replied March 29, 2022

Thanks for your awesome review!

March 23, 2022

LOVE this app! The default Shopify product recommendations are a bit random, and Cross Sell has some amazing functionality that's converting so many more sales for us. Support was super quick and helpful too. Highly recommend!

Fox & Fallow
Time spent using app: 15 days
Cross Sell replied March 29, 2022

Thanks for such a wonderful review 😊! We're happy our app is boosting sales on your store!

March 6, 2022

Excellent app and great customer service. They helped me with everything I needed in no time. my shop looks much more professional now

Drymaster Systems
United States
Time spent using app: 6 months
Cross Sell replied March 16, 2022

Thanks for your great review!!