Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

Edited May 20, 2016

First, this app finally makes Shopify work for me and my shop! I spent months trying to figure out how to get options and add-ons to function well for my business. Then I found the Cross-Sell app, and was able to make Shopify work to fit my needs. Second, Stuart went over and beyond to get this app to look and work how I want. He offered prompt and efficient communication, and put in significant time to customize the app for my shop. It works perfectly and looks amazing. Best support ever received for an app! Cannot wait to get my shop up and running next month. With this app and Shopify, I can finally meet my customers needs!

The Confetti Post
United States
About 7 years using the app
April 19, 2016

We have been using Cross-Sell for almost 2 years, and it has been performing beautifully. We love simple interface and how quickly it functions. When we recently had a minor layout issue, their customer service was super responsive. The problem was solved almost immediately. Highly recommend!

H Handwork
United States
About 7 years using the app
July 23, 2014

Ok, this is seriously a great app. The price is right, the support is unparalleled, and the app just plain rocks. Exactly what I needed for my store. Thanks, Steve!

Tech Candy
United States
About 7 years using the app
August 31, 2021

Great app for the price!
Ability to add cross-sells to both the product page and cart. Global selections make the process easier as well.

Boathouse
United States
About 7 years using the app
Cross Sell replied September 1, 2021

Thank you so much for your review, we really appreciate it! :)

November 7, 2014

This app is intuitive to use and does the job that is required. The support team were able to customise the look and feel of the images to ensure that they blended with the theme that we are using. We have had no problems to date and fully recommend the app at Indigo Blue Trading >> www.indigobluetrading.com

Indigo Blue Trading
United Kingdom
Almost 7 years using the app
Edited January 16, 2019

Somehow our app got "un-installed" The team at Cross Sell was responsive, organized, and fixed everything for me! It took 2 days to get fixed. PAINLESS! Thank you Cross Sell team :)

The Ruby Slipper
United States
Almost 7 years using the app
Edited November 3, 2017

Once again, fantastic service! Stuart helped me with installation of Cross-Sell in my new theme almost immediately The app works great, and the guys at CrossSell provide absolutely the best service imaginable. Developers you can always depend on.

Barbara Cieslicki Jewelry

Barbaracieslicki
United States
Almost 7 years using the app
November 1, 2021

I’ve used this app for a while now and can honestly say, I can’t do without it! The support is incredible, and I’ve had a fair few sales from it. Thank you Petra!

Five Little Diamonds
United Kingdom
Over 6 years using the app
Cross Sell replied November 3, 2021

🤩 Thank you for your review! You are awesome!

May 23, 2014

I cannot recommend this app highly enough!!

I am somewhat of a novice to Shopify and had some trouble with installation due to a few idiosyncrasies with my theme. I knew that I wanted the functionality of this app, but I did not know if I wanted to spend the time during the initial development of my site to get this particular function working. As a result I uninstalled the app. Steve then contacted me to see if there was anything he could do to help. He was incredibly responsive, and he spent time working late at night to help me install the app within my theme and get it functioning perfectly the very same day I first spoke with him.

The rest of the app is extremely easy to use and intuitive. I will now be using this app on multiple websites that I administer!

3D Fitness
United States
Over 6 years using the app
November 14, 2023

Great Service & support highly recommend

LIULI Crystal Art 琉璃工房美国
United States
Over 6 years using the app
Cross Sell replied November 21, 2023

Thanks for taking the time to write us a review! 🧡