Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

February 22, 2022

Have had this app for a number of years, never had an issue, apart from a slight glitch today, which was resolved within 20 minutes of me contacting support ! Absolutely great service and this app works well for my website.

West Barn Interiors
United Kingdom
Over 5 years using the app
Cross Sell replied February 28, 2022

Thank you for your review. We are always happy to help 😊!

December 22, 2015

Stuart is very helpful. They were able to quickly match the cross-sell markup using our current CSS for the current theme.

The Islamic Place
United States
Over 5 years using the app
October 12, 2015

Great little app that does exactly what it says on the tin.

Excellent customer support, and very proactive: they reached out to us to offer to install the app on our site for free!

Truthvine
United Kingdom
Over 5 years using the app
March 3, 2016

We launched this app in our store this week and am very happy with the product and service provided. It's one of the few apps we found that can provide upsells on both the product page and shopping cart.

Rebootwithjoe
United States
Over 5 years using the app
September 30, 2015

Great app and really excellent service. I'm not good on computers so I ticked the box asking for help with installation - I was really amazed by the level of help given. I'm using the Kagami theme and Stuart has made the app fit in beautifully. Really pleased with the result and cannot recommend them highly enough.

No 56
United Kingdom
Over 5 years using the app
July 26, 2017

It works so well! Its intuitive and very easy to use. Makes my site look so complete and well organized. Great customer service.

Texaslove
United States
Over 5 years using the app
June 30, 2022

We've been using the app for some time now, extremely easy to use and the customer service is fantastic.

Captain Fawcett Limited
United Kingdom
Over 5 years using the app
Cross Sell replied June 30, 2022

Hey there 👋🏽 Thanks for your amazing review! We appreciate you taking the time to do this 😊

March 8, 2017

We like the app. Would be awesome if we could global changes.

Fitness Trendz
United States
Over 5 years using the app
April 3, 2017

Fantastic product and outstanding customer service/support. Stuart was able to customise the Cross-Sell app to suit the specific needs of our store, and was very helpful in doing so. Within the hour he had installed the app, made customisations and was more than happy to make any further changes if necessary. Definitely recommend Cross-Sell for not only the customisation and features, but because the service is exceptional! Thanks again Stuart!

Eweld 2
Australia
Over 5 years using the app
Edited February 11, 2019

We changed theme and couldn't see how to move Cross Sell across - Josh was really helpful in making this work for us

Nu-Heat - Underfloor Heating & Renewables
United Kingdom
Over 5 years using the app