Reviews (956)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting average order values by promoting complementary products, enhancing product discovery. It features handpicked and automated recommendations, seamless Shopify theme integration, and is easy to install. The customer support is responsive and available even on weekends, helping with issue resolution and app optimization. Merchants appreciate the flexibility in customizing product recommendations and its positive impact on sales.

November 8, 2015

This app is very simple to use and does everything I wanted. I simply select the items that coordinate back to the item on the product page and the app does the rest! Sold out on an item, no big deal, you can change items on the fly. Great, great app!
As for customer service, they are the best, this guy Stuart is fantastic to work with, and has taught me a lesson on what customer service really means! He goes above and beyond.

Grade A++

Wilkes Riley
United States
Almost 6 years using the app
Edited December 30, 2021

Cross sell does exactly what it's supposed to do. We have 5k products, and related suggestions boosts our sales. The app is easy to use, and customization is quite easy as well. Their support and customer service is excellent as well. I've come to expect an e-mail response within a day of I have a question. A+

Pci Race Radios
United States
Almost 6 years using the app
November 29, 2017

Super simple app to use. Swift and attentive customer service. Great price! What more can you ask for!?

Waldorfpublications
United States
Almost 6 years using the app
January 25, 2017

1. Incredible service! Stuart is on top of things all the time, his explanations are very clear and his knowledge of customers' various intentions are on point.
2. Responses are fast and he always puts in extra pointers for you + happy to help 24/7.
3. Couldn't be happier with this app – completely user-friendly with easy step-by-step guides on-the-ready for simple instructions.
4. The free installment and integration with several of Shopify's most popular themes proves utmost convenient - well worth the money, such a great feature!

Petals And Sprigs
Hong Kong SAR
Almost 6 years using the app
February 22, 2022

Have had this app for a number of years, never had an issue, apart from a slight glitch today, which was resolved within 20 minutes of me contacting support ! Absolutely great service and this app works well for my website.

West Barn Interiors
United Kingdom
Over 5 years using the app
Cross Sell replied February 28, 2022

Thank you for your review. We are always happy to help 😊!

December 22, 2015

Stuart is very helpful. They were able to quickly match the cross-sell markup using our current CSS for the current theme.

The Islamic Place
United States
Over 5 years using the app
October 12, 2015

Great little app that does exactly what it says on the tin.

Excellent customer support, and very proactive: they reached out to us to offer to install the app on our site for free!

Truthvine
United Kingdom
Over 5 years using the app
March 3, 2016

We launched this app in our store this week and am very happy with the product and service provided. It's one of the few apps we found that can provide upsells on both the product page and shopping cart.

Rebootwithjoe
United States
Over 5 years using the app
September 30, 2015

Great app and really excellent service. I'm not good on computers so I ticked the box asking for help with installation - I was really amazed by the level of help given. I'm using the Kagami theme and Stuart has made the app fit in beautifully. Really pleased with the result and cannot recommend them highly enough.

No 56
United Kingdom
Over 5 years using the app
July 26, 2017

It works so well! Its intuitive and very easy to use. Makes my site look so complete and well organized. Great customer service.

Texaslove
United States
Over 5 years using the app