Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing custom pricing for a large product range and customer base. Despite a complex interface, it's appreciated for its flexibility and bulk purchase discounts. The support team is noted for their quick and efficient problem-solving. The app's integration with other Bold apps enhances its functionality.

November 21, 2023

The bold pricing feature is extremely finicking and difficult to use (not self explanatory or a good UI). However, it works after you figure out the intricate details. We've had so many issues with pricing discounts, but now that we finally figured it out after speaking with Chandan, it should be seamless going forward in the future.

She was extremely helpful providing screenshots and letting me know how to update the prices so I can be self sufficient in the future.

Carbon, Inc.
United States
Over 3 years using the app
Edited September 25, 2023

This app does exactly what our company needed. We sell our products to both retail and wholesale customers and this app allows us to use the same website to handle both customers. The app is easy to use and provides all the features we need. We did have a little issue with another app causing conflicts with the Bold Custom Pricing app but Daniel and Aman in their support group were quick to respond to my support request and they got the problem fixed right away. The bottom line is that the app works great and their support team is excellent.

Dermamedics | Naturally Simple Skincare
United States
11 months using the app
BOLD replied September 27, 2023

Wow, thank you so much for your glowing review! Words like yours truly make our day. We are so happy to hear our team was able to help you out so efficiently and Custom Pricing is working so well for you. Thanks for writing in and thanks for choosing Bold!

October 20, 2023

This app was exactly what we needed to have multiple price lists for three types of customers over 6500 skus. Our site is heavily customized, so I wish there was more access to tying into the code, but it has been manageable. Every time I've reached out to customer service they have been prompt, courteous and helpful.

Zodax Online
United States
2 months using the app
BOLD replied November 22, 2023

Thanks for leaving your awesome review and for choosing Bold!

August 22, 2023

I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly.

I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer. Go for it - you'll be glad you did.

Church PowerPoints By Envision Worship
United States
About 3 years using the app
BOLD replied August 25, 2023

It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!

August 24, 2023

Bold has been great for our online business. We have 4 tiers of customer pricing and bold has allowed us to easily and effectively set this up. We have never had any issues and strongly encourage others to using this application.

Over 2 years using the app
BOLD replied August 28, 2023

Thank you so much for your glowing review and recommendation! We are so glad you are with us as well. It's our pleasure to have you as a customer!

August 24, 2023

This app is super easy to use and works perfectly for automatic discounts when buying a certain amount of an item. And when we have price increases and need to update it is just as simple as when you first set it up.

C&L Supply Company
United States
Over 2 years using the app
BOLD replied August 28, 2023

We are just so happy to read how easy you find Custom Pricing to use. We are so glad to be able to provide you with a service you find so useful! Thanks so much for taking the time to write in with your review!

August 4, 2023

We manage 2700 customers, many with custom discounts on over 9000 sku’s. We are able to create profiles for 25 price classes, and give specific discounts for each price class. The amount of time it would take without this app is inconceivable.
Highly recommended .

FEIN Dealer Portal
Over 5 years using the app
BOLD replied August 9, 2023

Thank you so much for taking the time to review Custom Pricing. Your glowing review made our day! We are happy to hear you are saving so much time. Thanks for choosing Bold!

August 28, 2023

The UI is not always the easiest, but it works overall well for what we need it: giving wholesale prices to our partners and it is flexible enough to handle different margins, or even a set price for a special item.

Logistics G&G
Over 2 years using the app
BOLD replied September 19, 2023

Thank you so much for writing in with your review! It's always helpful to hear feedback on all facets of Custom Pricing. We are so pleased to hear it's working well for your needs overall. Thanks for choosing Bold!

August 15, 2023

Great app, provided the solution we needed. Saved me from chasing invoices constantly with wholesalers. Also meant we could bring all our sales into one channel and collate data.

Plane Pal
Almost 4 years using the app
BOLD replied August 25, 2023

We are thrilled to hear that Custom Pricing is working so well for your needs. That is what we strive to provide! We appreciate you taking the time to write in, thanks so much for your kind review!

August 14, 2023

Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.

Badminton HQ
United Kingdom
Over 4 years using the app
BOLD replied August 25, 2023

We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!