Bold Custom Pricing: Wholesale , 1,009 reviews

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
March 27, 2023

This app has been a great solution for us with offering custom employee pricing on our store. Irfan is always willing to help answer any questions and give detailed explanations! Thank you Irfan!

The Daily Grace Co.
United States
Time spent using app: 2 months
BOLD replied March 28, 2023

Thanks for writing in with your review. We are so glad to hear our app fulfills your needs, and Irfan was was able to provide you the support you needed. That is what we love to hear! Thanks for choosing Bold!

Edited March 17, 2023

Even more than one discount for a product is quite easy possible.
The support helps very fast (i.e. for a theme update).

Tortue Mode
Germany
Time spent using app: 29 days
BOLD replied March 20, 2023

Thank you for your review. Our team is always happy to help! Thanks for choosing Bold!

February 26, 2023

A prompt response was provided and gave clear instructions to sort the issue. The instructions given were easy to follow.

shop.remarkit
New Zealand
Time spent using app: Over 4 years
BOLD replied February 27, 2023

Your feedback is much appreciated! We so glad to hear our support team was quick and helpful. That is what we strive for everyday! Thanks for choosing Bold!

February 22, 2023

I was having some issues moving the Quantity Breaks grid on the product page, but I live chatted with Brysen and he got me sorted right away! Thank you for your help Brysen! I have this app installed on 8 of our Shopify stores at this point, and I love how simplistic it is to setup and use! Highly recommend this app!

Lilly Company Store
United States
Time spent using app: About 18 hours
BOLD replied February 23, 2023

Thank you for your wonderful review. This is the kind of feedback we love to hear! We will be sure to pass along your kind words to Brysen and the team. Thanks for growing with Bold!

Edited February 22, 2023

Just getting stared with the app, but I had really good customer service with getting this app installed. BOLD was responsive to my requests after we got the process started.

The only issues I had were "Automatic theme update" failed and the "Expert theme update service" link was broken. I wound up going to the BOLD website to create a ticket for support to look at.

Birpal was 5 stars great. Getting to him was a little difficult, hence the 4 star BOLD rating.

Wholesale Tile Liquidation
United States
Time spent using app: 7 days
BOLD replied February 22, 2023

Thanks for your valuable feedback! We are glad to hear you were able to get the help you needed. We will certainly look into the issue you described and make sure all is working as it should. We look forward to seeing your store grow with us! Thanks for choosing Bold!

February 17, 2023

Brysen from support was super helpful and very quick to reply. Thanks to him we were able to fix our problems!

GOOD Beauty
Netherlands
Time spent using app: 11 days
BOLD replied February 17, 2023

Thanks for your kind review. We are just so happy to hear that Brysen was able to give you such great support. We are always happy to help to make sure you are on the right track! Thanks for choosing Bold!

February 9, 2023

Very satisfied! The support always reacts quickly and so far they were be able to solve all problems directly.

Bambusbasis
Germany
Time spent using app: About 2 years
BOLD replied February 9, 2023

Thanks for writing in. Words like yours make our day and keep us on track to fulfill our mission to provide you the best in support! Thanks for choosing Bold!

February 7, 2023

Does what we need it to do, had some issues setting it up but the staff helped resolve those issues. Irfan and Birpal have been a great help!

Mound Wholesale
United States
Time spent using app: 4 days
BOLD replied February 9, 2023

Thanks for your kind review. We are so happy to hear that Irfan and Birpal were able to provide the help you needed to get set up. Thanks for choosing Bold!

January 20, 2023

Does what we need. Had some issues getting it installed but the staff is great at helping to ensure it works.

FoamNoodles
United States
Time spent using app: 2 days
BOLD replied January 24, 2023

Thanks for your review! We're glad to hear Custom Pricing fulfills your needs and our support team was able to get you on track. Your success is our mission!

January 13, 2023

I had issues with wholesale pricing using Bold. I used the live chat feature to get help. Luckily I was connected with Daniel P. He has been amazing. The process to fix the issue took days. He's prompt with replies and patient with me. I really appreciate all the hard work he put into fixing our website. Thank you!!

CMI Corporation
United States
Time spent using app: Over 8 years
BOLD replied January 16, 2023

Thank you for taking the time to leave a review. We are very happy to hear that Daniel was able to give you the help you needed. We are always happy to help assist with roadblocks. Our mission is to see you succeed! Thanks for choosing Bold!