Reviews (532)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to manage complex wholesale and B2B pricing structures, offering customizable options like item-specific prices and various discount models. It streamlines invoicing and payments, enhancing operational efficiency and customer experience with personalized pricing. Features like quantity breaks and membership pricing are also highlighted. The support team is praised for their responsiveness, especially during migrations and updates, though some wish for longer support hours.
Refine
-
By rating
Bold Custom Pricing has been a great way for us to provide a dynamic, functional wholesale channel for our B2B customers on Shopify without having to invest in Shopify Plus as we are still growing to a level that justifies that level of investment. It's easy to use, affordable and the support team has been great.
Shout out to Chintak for helping me unlock some extra functionality and troubleshoot a few issues we were having. Highly recommend!
Update Feb 12 2026: While trying to remove the traces their support folks messed up our order numbers sequence, we are reporting this to Shopify app support.
The Bold Custom Pricing app is in serious need of a revamp some features don't work and whole store slows down. To ensure better performance and reliability it really should be aiming for the 'Built for Shopify' badge. We eventually uninstalled the app with the assistance of Bold's support team, but unfortunately, it still left traces of code behind on our store. A cleaner, more complete uninstall process is essential.
Super helpful and courteous
Customer support is 10/10 - guided me not only to setup Membership but with the whole Shopify setup. Best customer support i've had in a long time!
Hi there! I'm Laurel, the Product Manager for Bold Custom Pricing. Thanks so much for the kind words about our team. It's great to hear that we could help you get your Shopify store set up exactly how you need it. We take a lot of pride in our customer support, so I’ll be sure to share this feedback with the specialists who assisted you.
We’re happy to have you with us and are excited to see your business grow using our wholesale and tiered pricing tools!
Great app and customer service. Been with them since 2021!
Hi! I'm Laurel, the Product Manager here at Bold. It is so awesome to see that you have been using Bold Custom Pricing since 2021!
We really appreciate your loyalty over the years and are glad our customer service team has been able to support your business. Knowing that our pricing app continues to meet your needs means a lot to our entire team. Thanks for being such a long-term member of the Bold community!
After a LOT of trial and error with other platforms, we finally found the perfect solution with stellar support. We have a fairly complicated catalog for our wholesale program and need a lot of customizable options when it comes to discounts, quantity breaks, mix & match deals, etc. BOLD has been the only app to help us build out a wholesale portal for our clients that can still utilize coupons, give mix & match quantity breaks, and most importantly - give us the support we need as a small business.
BOLD recently made some updates that have been game changing for us but we had no idea how to even utilize them until we were connected with Taylor & Jade from the BOLD support team. They were absolutely OUTSTANDING and I wasn't very pleasant when I initially reached out. (I had a less than great experience with an unrelated tech support incident and was just exhausted and cranky). Regardless - Taylor and Jade were nothing but kind, patient, and clear about how they could help us solve our problems.
I literally woke up today to a demo version of our store completely migrated to a new discounting method that has been applying all of our complicated discounts wonderfully!
Great communication. Wonderful support. Fast work. And FINALLY a solution after almost a year of trying to offer a seamless online wholesale experience for our customers. We tried ALL the wholesale apps you can think of and nothing had the flexibility, customization, and support that we needed except for BOLD. 10 out of 10 stars!
I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly.
I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer.
Recently I had some questions - again I got wonderful support. Chintak responded quickly and helped me achieve my goal. Go for it - you'll be glad you did.
It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!
NOT COMPATIBLE WITH SHOPIFY POS! This app says it compatible but Shopify POS does not work with this app. No volume price breaks, no custom customer tags, nothing.
Still no updates to being able to search for items by SKU. If you have a lot of products this is a pain point that should be addressed.
-
Good app overall. Nothing mind blowing and the UI can be updated.
The ability to not search for editing product pricing based on SKU should be fixed.
Wholesale Pricing Discount and Wholesale Gorilla offer a better UI, real people to talk to for support, and NET Terms if that matters to you.
Thank you for your review. Feedback like this helps us prioritize what we work on next.
This application is absolutely remarkable! It’s professional yet so simple to use, and their customer support team is truly next level. Special shout-out to Satinder from Customer Success - they went above and beyond to help us. They definitely deserve a promotion! Thank you so much.