Reviews (1,056)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.

January 31, 2025

The app does everything we need and the tech support is amazing. They helped us resolve issues quickly and efficiently. Great company to work with!

Fein US Dealer Portal
United States
5 months using the app
January 21, 2025

NOT COMPATIBLE WITH SHOPIFY POS! This app says it compatible but Shopify POS does not work with this app. No volume price breaks, no custom customer tags, nothing.

T's Tees
United States
Almost 4 years using the app
October 11, 2024

If I could give this app negative stars, I would. Perhaps it works fine if you have under 100 products OR if you just want to apply discounts based on amount spent.

However, if you are trying to set up pricing based on Customer Tags so they only see their pricing, this app is complete trash in that regard. It absolutely failed every step of the way. Not only does it take FOREVER for it to sync ...

pro.mtncolors.com
United States
About 2 months using the app
BOLD replied November 15, 2024

Hey Dan, this is Jay (one of the co-founders of Bold). I'm so sorry for the trouble you had and would be happy to personally help you set it up. There are a few nuances to ...

August 23, 2024

Very happy with the support that Bold Commerce provided regarding an issue we were having with custom pricing. Shout out to Chintak who was very fast to respond and helped get the issue fixed promptly. Thank you for the great support!

DVDO
United States
Almost 4 years using the app
October 4, 2024

The Support was extreme friendly and helped me with all of my Requests.

Joe Frex Retail
Germany
3 months using the app
April 23, 2024

Excellent build quality. Service is amazing as well. We have been using Bold for some time and quantity breaks work well. Irfan's help has been amazing in helping us solve anything which occurs.

Ampack
United States
Over 3 years using the app
BOLD replied May 8, 2024

We love to hear it! Reliable quality and exceptional service are what we strive for. Thanks for taking the time to submit a review.

September 24, 2024

Helpful to resolve an issue with Custom Pricing

ProGen Global
United States
About 1 month using the app
Edited April 12, 2024

When it comes to eCommerce, finding the right tools to tailor your business precisely to your needs can be challenging. The Bold Customer Pricing Module has proven to be an invaluable asset to our operations, especially in managing pricing strategies with efficiency and customization.

1. Efficiency in Adjusting Pricing: The module excels in its ability to swiftly adjust prices. Whether it's ...

CleanandShiny
United Kingdom
7 months using the app
BOLD replied May 8, 2024

Thank you for the fantastic review! We're thrilled that Bold Customer Pricing has helped you streamline your operations and cater to your diverse customer base. Our team is ...

May 10, 2024

While I am still in the implementation stage of using this app, support has been fantastic. My site has a lot of customizations which can make adding new apps tricky, but Chintak and team have worked with me to solve every question I've had. Support is available virtually immediately and anything they need extra time with has only ever taken a day to resolve.

Grid Connect
United States
3 months using the app
BOLD replied May 13, 2024

We're thrilled that we've been able to help you get Custom Pricing working on your store! Thanks for the kind review.

March 19, 2024

Bold Custom Pricing has done everything that our company needed and more. Customer service is superb and they are very kind and easy people to work alongside with. Businesses like this is what help small businesses like the one I work with with excel. Thanks Bold Custom Pricing for everything!

Next Level Energy
United States
3 months using the app
BOLD replied May 8, 2024

We're so glad Bold Custom Pricing is a great fit for your small business! Hearing how it empowers businesses like yours to excel makes our day. Thank you for choosing Bold!