Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

January 21, 2015

Love this app! The support team has been prompt and very helpful with all the questions I've had. It delivered what it promised and we are going to extend our use past the free trial period.

Lady Primrose
United States
Almost 9 years using the app
June 25, 2020

Overall, this app has been great to use and the customer service has been outstanding.
Aryan was very helpful recently on guiding us through bulk pricing and need some custom code installed.
If you need tiered pricing, this is probably one of the best options out there on the Shopify store.

Diamond Mowers
United States
Over 8 years using the app
January 13, 2023

I had issues with wholesale pricing using Bold. I used the live chat feature to get help. Luckily I was connected with Daniel P. He has been amazing. The process to fix the issue took days. He's prompt with replies and patient with me. I really appreciate all the hard work he put into fixing our website. Thank you!!

CMI Corporation
United States
Over 8 years using the app
BOLD replied January 16, 2023

Thank you for taking the time to leave a review. We are very happy to hear that Daniel was able to give you the help you needed. We are always happy to help assist with roadblocks. Our mission is to see you succeed! Thanks for choosing Bold!

March 3, 2020

We love using Bold apps. Customer service is always on point! Shout out to Challi for resolving our site issue quickly and explaining how to avoid the issue in the future!

Yumbutter // World Changing Nut Butters
United States
Over 8 years using the app
March 7, 2016

We have a very complex model where we sell retail as well as to Interior Designers & Architects so we need to offer tiered pricing that varies by vendor. We also have different vendors by geographic territories depending on their existing distribution so it creates a complex set of issues that I was not sure we would be able to solve until we found the Customer Pricing - Wholesale, Member & Country Specific App by BOLD. It is intuitive, easy to setup and has allowed us a tremendous opportunity to attract stronger vendors and broaden our customer base across the United States.

Juniper House
United States
About 8 years using the app
May 22, 2018

Thank for your patience Mohit! Much appreciated!

Control Freq Gsm
United Kingdom
About 8 years using the app
March 4, 2016

The app works great! I am very happy with it. I would recommend this app to anyone who wants to do customer specific pricing. I am not the most tech savvy person and it is easy for me to use.

All Aspect Screen Supply
United States
Almost 8 years using the app
Edited May 5, 2017

Excellent back-up, thank you for your help in sorting out our problem, Steve

Tyneham Luxury Products
United Kingdom
Almost 8 years using the app
Edited February 27, 2020

We have used several apps from BoldApps over the years and they are always quick and easy to work with. The coding can be a little tricky, but their customer support is incredible. Most recently Mayank and Harpreet helped me fix several issues we were experiencing on our site. Both customer service representatives were helpful and easy to understand!

HIDEit Mounts
United States
Over 7 years using the app
January 4, 2023

Easy to set up, not super intuitive to navigate if you don't have instructions, but it works like a charm. And their customer service is unbeatable: reliable, fast and friendly!

Marie Veronique Partners
United States
Over 7 years using the app
BOLD replied January 9, 2023

Thank you for your kind review. We are delighted to hear our support team was able to help you navigate Custom Pricing. We are always here for you. Thanks for choosing Bold!