Reviews (1,056)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.

March 11, 2022

Excellent customer service! Fast feedback and follow-through. Thank you for your help Birpal!! Apparently I need 100 characters.

LÜM-TEC Watches
United States
Almost 7 years using the app
BOLD replied March 11, 2022

Thanks for your wonderful review! We are go glad to hear that Birpal was able to help you so efficiently. Thank you for choosing Bold!

February 26, 2023

A prompt response was provided and gave clear instructions to sort the issue. The instructions given were easy to follow.

shop.remarkit
New Zealand
Over 6 years using the app
BOLD replied February 27, 2023

Your feedback is much appreciated! We so glad to hear our support team was quick and helpful. That is what we strive for everyday! Thanks for choosing Bold!

October 21, 2022

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Vianney USA
United States
Over 6 years using the app
BOLD replied October 21, 2022

Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!

October 27, 2022

Great customer service! Irfan was very patient and helpful. He took a lot of time to walk me through all the steps to help fix our issues. Thanks, Irfan!

Isle of Dogs Wholesale
United States
Over 6 years using the app
BOLD replied October 31, 2022

Appreciate the review! We'll be sure to pass along your kind words to Irfan. Thanks for choosing Bold!

July 9, 2023

Good app with good discounting functions for our VIP's and industry customers. Excellent tech support as well. Always solved any issues effectively and quick.

Mountain Equipment
Australia
Almost 6 years using the app
BOLD replied July 10, 2023

We are so happy to hear you are enjoying the features of Custom Pricing! Our team is always happy to help when facing roadblocks. Thanks for your support, and thanks for ...

March 21, 2020

The support was great! I was able to resolve my issues easily through chat. Thank you for making it easy.

Tennant Products
United States
Almost 6 years using the app
January 22, 2014

Great app that let's you create a wholesale side to your website very easily. Would recommend.

Now my boutiques buyers can place their wholesale orders with re-seller pricing anytime at their convenience in the same site where my retail customers come to shop for jewelry.

www.ceciliagonzales.com

Cecilia Gonzales Jewelry
United States
Almost 6 years using the app
August 30, 2013

Does exactly what it says and does it very well.

Vee's Victorians Doll Clothes
United States
Almost 6 years using the app
July 11, 2023

I had some issues with this app after switching versions, but Chandan was awesome in helping me resolve them. The Bold support team worked extremely quickly to have the issues looked at and fixed. Overall we are happy with this app, but very happy with the people working behind the app.

UI Viral Vector Core Web
United States
Almost 6 years using the app
BOLD replied July 14, 2023

Our team is always happy to help, that is what we are here for! We will be sure to pass along your kind words to Chandan and the team. This will surely make their day! Thanks ...

Edited May 20, 2020

They've made improvements over time that make this the best pricing tool on Shopify. So easy to use. Gets the job done. And extremely responsive support. I recommend you give them a try.

Radius Networks Store
United States
Over 5 years using the app