Reviews (1,056)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage varied pricing strategies efficiently, crucial for adapting to market changes and promotions. Its customization options allow for tailored pricing structures, enhancing market positioning. The support team is praised for their quick and effective problem-solving, including free custom coding. The app is noted for handling complex operations across multiple customer types and products, boosting sales and streamlining operations.

September 4, 2019

Today I had an issue with the Custom Pricing App, in particular the Detailed Pricing page was not working for me the way that it had previously. I did an online chat with Simran and he was able to replicate my issue with the help of Guri and they fixed my problem in no time. I am now able to get on with my price changes and adding new product. Thank you so much, great work!

3 Strands Shop
United States
Over 9 years using the app
BOLD replied September 5, 2019

Hi there; I just wanted to apologize for the issue you ran into with detailed pricing! We're really happy to hear that our support team was able to resolve it for you quickly over chat, though. So glad you're able to continue making changes now, thank you for the kudos and your patience while we sorted it out!

I absolutely love your company's mission; your cause is very special.

February 18, 2014

Elegant flexibility and first class support. This app is a home run. Highly recommended.

Marble Kare Products
United States
About 9 years using the app
Edited June 15, 2022

Stoked this app is available. 75% of our business is Wholesale and this makes online ordering MUCH MUCH easier for our clients. Also Mohammad has been a really big help when we needed customer service with the app. I would highly recommend this app if you would like to offer price breaks for returning customers, wholesale customers, family or friends that want to order directly, this is easier than a coupon code.

Fosterweld - Belt Buckles and Premium Leather Belts; All Handmade in the USA
United States
About 9 years using the app
August 14, 2013

Super easy! It was ready to import my wholesale customers within minutes! Paid the $40 to have them install my code since I am not well versed in web jargon which was totally worth it!

The Coin Laundry
United States
Almost 9 years using the app
January 21, 2015

Love this app! The support team has been prompt and very helpful with all the questions I've had. It delivered what it promised and we are going to extend our use past the free trial period.

Lady Primrose
United States
Almost 9 years using the app
Edited November 25, 2020

Intuitive app, simple set up and it does what it's made to do. It's a huge contributor to our shop. There are resources for assistance such as forums and youtube and, like in my case, If I wasn't able to find a solution the Bold team (Stephanie and Taylor) ware quick to help with an issue and very friendly. 5/5

Coppola Beauty LLC
United States
Over 8 years using the app
BOLD replied May 30, 2019

Thanks for the great review! I'm glad to hear that our support team was able to help with your setup - we're always more than happy to, so please let us know if you have have any other questions or concerns.

March 3, 2020

We love using Bold apps. Customer service is always on point! Shout out to Challi for resolving our site issue quickly and explaining how to avoid the issue in the future!

Yumbutter // World Changing Nut Butters
United States
Over 8 years using the app
March 7, 2016

We have a very complex model where we sell retail as well as to Interior Designers & Architects so we need to offer tiered pricing that varies by vendor. We also have different vendors by geographic territories depending on their existing distribution so it creates a complex set of issues that I was not sure we would be able to solve until we found the Customer Pricing - Wholesale, Member & Country Specific App by BOLD. It is intuitive, easy to setup and has allowed us a tremendous opportunity to attract stronger vendors and broaden our customer base across the United States.

Juniper House
United States
About 8 years using the app
May 22, 2018

Thank for your patience Mohit! Much appreciated!

Control Freq Gsm
United Kingdom
About 8 years using the app
July 7, 2023

The Bold Custom Pricing: Wholesale app's "Detailed Pricing" has allowed us to set specific item prices for specific customers in our Shopify store, with the option of setting either a fixed price or a percentage discount. Before the customer logs in, they see our regular price. Once they log in to their own account, they see the custom price we have reserved for them on certain items. If we haven't set a discount on an item for them, they still see the regular price. We have a large number of products available in our online store, so this app is very helpful for this purpose. It allows us to offer different discounts to different customers on specific products. We can set a tag to a customer record, and then in the Detailed Pricing section we see a column for each tag alongside a row for every product in our store. At that point, we find the product or products and type in the price we want to offer the customer with that tag. The discount price remains attached to the product throughout the time the customer places their order and then checks out, so we don't have to do anything after we set the price. Bold Custom Pricing has been a wonderful option for us and has helped us attract customers who want to see their discounted prices while they are shopping online.

Tri-Med Medical Supplies, Inc.
United States
Almost 8 years using the app
BOLD replied July 10, 2023

Reviews like your make our day! Thanks so much for taking the time to write in. We are thrilled to hear the Detailed Pricing feature in Custom Pricing is working so well for your business. Thanks for choosing Bold, and thanks for your feedback!