Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing custom pricing for a large product range and customer base. Despite a complex interface, it's appreciated for its flexibility and bulk purchase discounts. The support team is noted for their quick and efficient problem-solving. The app's integration with other Bold apps enhances its functionality.

September 1, 2023

Bold have been such a helpful company while getting our Wholesale website set up - particularly Aman in customer service who has gone above and beyond to ensure we have a website thats fully functional for our Wholesale customers needs.

Really impressed with this company.

NWT FM Solutions
United Kingdom
11 days using the app
BOLD replied September 19, 2023

We are thrilled to read your review! Thanks so much for taking the time to write in. We are so glad to hear of your wonderful experience with our specialist, Aman. We will be sure to pass along your kind words. Thanks for choosing Bold!

July 11, 2023

I had some issues with this app after switching versions, but Chandan was awesome in helping me resolve them. The Bold support team worked extremely quickly to have the issues looked at and fixed. Overall we are happy with this app, but very happy with the people working behind the app.

UI Viral Vector Core Web
United States
Almost 6 years using the app
BOLD replied July 14, 2023

Our team is always happy to help, that is what we are here for! We will be sure to pass along your kind words to Chandan and the team. This will surely make their day! Thanks for choosing Bold!

August 17, 2023

app works great... shame its overpriced ( i think its like 20$ a month ) which is the only reason for the 3 star rating

www.AaronPauling.com
United States
Over 3 years using the app
BOLD replied August 25, 2023

Thanks so much for your feedback. All feedback is important to us and considered with care. Thanks so much for taking the time to write in!

July 10, 2023

I do recommend Bold Customer Pricing.
It has helped us serve B2C and B2B in one single site. Different pricing strategies are different to manage and this app makes it easier.

Atlesia
Mexico
Over 5 years using the app
BOLD replied July 14, 2023

Thank you so much for your kind review! It makes us so happy to design helpful solutions for businesses like yours. Thanks for choosing Bold!

July 14, 2023

Bold support has been great. They've helped me promptly both with their own product and with other issues outside of their scope both promptly and cordially. Thanks Bold team!

XtremeCFM
United States
Over 3 years using the app
BOLD replied July 18, 2023

Thank you so much for your review! We really appreciate the positive feedback. Our team works hard to give the best in support, so this just makes our day! Thanks for choosing Bold!

July 14, 2023

Very useful product. Very helpful staff if anything does go wrong - they get back to you in a very prompt manner.

Precious About Make-up
United Kingdom
Over 3 years using the app
BOLD replied July 18, 2023

Thanks for your wonderful review--it means the world to us to have your support! The team is always happy to help. We wish you every success!

August 3, 2023

Bold Custom Pricing is an easy-to-use app and vital for a wholesaler like ourselves where we have different prices for different customer types. I faced a couple of difficulties integrating it with my store but our Customer Success rep A.Chahal was able to solve both issues within a couple of hours of getting in touch.

The Norfolk Hub Trade Portal
United Kingdom
25 days using the app
BOLD replied August 4, 2023

We are so glad to hear that Custom Pricing fulfills your needs! That's exactly what we strive do, design apps that are useful for merchants like you. If you need any help, we are always here! Thanks for choosing Bold!

July 28, 2023

Everything works as advertised. When on rare occasions things break, the customer service team is quick and very helpful.

Naos Kingdom
Chile
5 months using the app
BOLD replied August 1, 2023

We are so glad to hear that you are happy with Custom Pricing and our support team. We are always happy to help! Thanks for taking the time to write in with your review!

November 8, 2023

Very handy app and swift follow-up on queries!

Miccy's Jewelz Europe
Netherlands
4 days using the app
BOLD replied November 17, 2023

Thanks so much for your kind review of Bold Custom Pricing. We are so happy to hear you find it so handy! Thanks for choosing Bold!

July 9, 2023

Good app with good discounting functions for our VIP's and industry customers. Excellent tech support as well. Always solved any issues effectively and quick.

Mountain Equipment
Australia
Almost 6 years using the app
BOLD replied July 10, 2023

We are so happy to hear you are enjoying the features of Custom Pricing! Our team is always happy to help when facing roadblocks. Thanks for your support, and thanks for choosing Bold!