Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

March 19, 2024

Highly recommend!

Bucanna Labs
United States
7 months using the app
BOLD replied May 8, 2024

Thank you for the kind review!

January 30, 2024

Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.

Kitty Q Creations
United States
5 days using the app
BOLD replied February 12, 2024

We are so sorry to hear about your experience. Due to change in our ticket submission process, you received an automated reply from the system. We will certainly review our process! Thank you for your feedback. Our deepest apologies once again!

January 8, 2024

Great response and knowledgeable

PerfectedCoffee
Canada
Over 1 year using the app
April 8, 2013

Finally; an app that takes care of my wholesale problem! Thank you so much for making it easy and inexpensive!

PruCheek
United States
About 11 years using the app
January 24, 2014

Superb app - does the job it's supposed to do and gives you that fantastic ability to reward your most loyal customers based on their spending/buying behaviour. Fantastic app, super fast and helpful support. 5 "Super Scoops" of Awesomeness to this team of developers. ;)

CareforAir
United Kingdom
Over 10 years using the app
April 10, 2014

I love this app!!! I looked for an app that we could use for our wholesale accounts and started out using a different shopify app. It was not powerful enough and did not have enough variation to suit our needs. This Customer Specific Pricing has everything we need and more. So far we have been able to use it with all of our wholesale accounts and look forward to using this app for marketing ideas for our retail customers. I would highly recommend this app.

Update: We've continued to use this app for almost a year and it continues to exceed our expectations.

LooHoo Wool Dryer Balls
United States
Over 9 years using the app
July 24, 2017

I've been dealing with Cam and the follow up service and customer support is fantastic. This app has been able to provide exactly what we need. Super easy to use and couldn't be happier :)

Euro Salon Supplies
New Zealand
Over 9 years using the app
February 18, 2014

Elegant flexibility and first class support. This app is a home run. Highly recommended.

Marble Kare Products
United States
About 9 years using the app
Edited June 15, 2022

Stoked this app is available. 75% of our business is Wholesale and this makes online ordering MUCH MUCH easier for our clients. Also Mohammad has been a really big help when we needed customer service with the app. I would highly recommend this app if you would like to offer price breaks for returning customers, wholesale customers, family or friends that want to order directly, this is easier than a coupon code.

Fosterweld - Belt Buckles and Premium Leather Belts; All Handmade in the USA
United States
About 9 years using the app
August 14, 2013

Super easy! It was ready to import my wholesale customers within minutes! Paid the $40 to have them install my code since I am not well versed in web jargon which was totally worth it!

The Coin Laundry
United States
Almost 9 years using the app