Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing custom pricing for a large product range and customer base. Despite a complex interface, it's appreciated for its flexibility and bulk purchase discounts. The support team is noted for their quick and efficient problem-solving. The app's integration with other Bold apps enhances its functionality.

February 26, 2023

A prompt response was provided and gave clear instructions to sort the issue. The instructions given were easy to follow.

shop.remarkit
New Zealand
Over 4 years using the app
BOLD replied February 27, 2023

Your feedback is much appreciated! We so glad to hear our support team was quick and helpful. That is what we strive for everyday! Thanks for choosing Bold!

February 22, 2023

I was having some issues moving the Quantity Breaks grid on the product page, but I live chatted with Brysen and he got me sorted right away! Thank you for your help Brysen! I have this app installed on 8 of our Shopify stores at this point, and I love how simplistic it is to setup and use! Highly recommend this app!

Lilly Company Store
United States
3 months using the app
BOLD replied February 23, 2023

Thank you for your wonderful review. This is the kind of feedback we love to hear! We will be sure to pass along your kind words to Brysen and the team. Thanks for growing with Bold!

April 20, 2023

Very good app and great service, thanks! Saved time and £2500 per month on shopify plus, always beats paying thousands extra for features that should come as standard on the 'worlds number 1 ecommerce platform'

LVWellCBD
United Kingdom
15 days using the app
BOLD replied April 21, 2023

Thanks so much for your review! We are so glad to be able to provide you the additional functionality you need to run your business—that's exactly what we aim to do! Thanks for choosing Bold!

June 7, 2023

Shout out to Daniel who has gone above and beyond in helping me set up the app for use on our store. The app is working seamlessly with Shopify.

Grand Circuit Products
United States
3 days using the app
BOLD replied June 8, 2023

Thanks so much for your kind review! We are so happy to hear that Daniel was there to help get you set up and that everything is working well for you. We are always happy to help. Thanks for choosing Bold!

February 9, 2023

Very satisfied! The support always reacts quickly and so far they were be able to solve all problems directly.

Bambusbasis
Germany
About 2 years using the app
BOLD replied February 9, 2023

Thanks for writing in. Words like yours make our day and keep us on track to fulfill our mission to provide you the best in support! Thanks for choosing Bold!

March 27, 2023

This app has been a great solution for us with offering custom employee pricing on our store. Irfan is always willing to help answer any questions and give detailed explanations! Thank you Irfan!

The Daily Grace Co.
United States
2 months using the app
BOLD replied March 28, 2023

Thanks for writing in with your review. We are so glad to hear our app fulfills your needs, and Irfan was was able to provide you the support you needed. That is what we love to hear! Thanks for choosing Bold!

May 15, 2023

Easy installation, great features and support large import.
Customer support is great, big thanks to Esha for the help! :)

Professional Tire Platform
Hong Kong SAR
About 1 month using the app
BOLD replied May 18, 2023

Thank you for your review. We are so glad to hear you are finding all the features of Custom Pricing valuable! We will be sure to pass along your kind words to Esha! Thanks for choosing Bold!

Edited March 17, 2023

Even more than one discount for a product is quite easy possible.
The support helps very fast (i.e. for a theme update).

Tortue Mode
Germany
29 days using the app
BOLD replied March 20, 2023

Thank you for your review. Our team is always happy to help! Thanks for choosing Bold!

April 3, 2023

Great App for Shopify Store, adds features that Shopify does not include. Ran into a little trouble installing the App, but their customer service was very responsive and corrected the the issue within a day. very impressed wither customer Service and attention at backing up their products.

Vitalita
Canada
3 days using the app
BOLD replied April 4, 2023

Thank you so much for your review! We really appreciate the positive feedback. We are thrilled to hear that our team was able to help you out so efficiently. We look forward to watching your business grow with Bold!

February 17, 2023

Brysen from support was super helpful and very quick to reply. Thanks to him we were able to fix our problems!

GOOD Beauty
Netherlands
About 2 months using the app
BOLD replied February 17, 2023

Thanks for your kind review. We are just so happy to hear that Brysen was able to give you such great support. We are always happy to help to make sure you are on the right track! Thanks for choosing Bold!