Reviews (1,076)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

July 16, 2015

Great app and great support team! Always answered me super fast :)

Corneliacollection
Spain
Almost 3 years using the app
June 19, 2014

Very high quality and very helpful staff.

A2Z Ozone
United States
Almost 3 years using the app
January 1, 2014

Brand new app for me, just learning the ropes, Bold's customer service is fantastic. They took care of uploading the app to my store without a problem. Looking forward to continually using this product. Thanks for developing it, it is just what my company needs!

Bpway
United States
Over 2 years using the app
Edited February 21, 2015

My web site was already working for my direct customer but I had to do manual invoice for my commercial customer that use my product for resale with a margin. It was a lot of work to produce the invoice, send statement, track for payment, I had one employee full time for this administration duty.

With the app "customer pricing", I was able to sell to my regular customer and to my wholsale network with special tag and offer them margin on the product. I can with the app, manage different price list, hide or add a prodcut to a customer and do custom price list. Two years ago, I sent every wholesale customer to my web site, they had to log-in and order on-line.

It is very easy for us now, they pay directly at the order, they get their invoice and we ship them the merchandise. Its less paper work, and our cashflow is better, they pay net at the order. I reduce the work needed at the administration to put the emphasize on production and customer service.

We are more efficient since we add the app "customer pricing" on our web site.

The support team did a lot to help me install and start with my different price list. I know I'm not specific but they stay connected with me until I was totally satisfied with the app. It take a little time to understand how the app works and they answer all my question.

I had to adapt some of my product option. I have different customized "product.liquid" that add some detail about our product. They helped me by doing some coding to get everything fine.

I worke with a lot of support team online but the Bold team is great!

Brûlerie du Quai
Canada
Over 2 years using the app
August 14, 2015

We needed to create reduced pricing for a logged in member group on a per product basis and this app allows us to do exactly that.

The Hardscape Exchange 2
United States
Over 2 years using the app
August 19, 2014

We use this in two of our stores and we are definitely thinking about getting it for our 3rd. It is very easy to use and has changed the way we do wholesale and drop-ship orders. The customer service is also top notch and they respond very quickly! They will help you whether its a small or big issue. Highly recommended app!

XTAR Direct
United States
Over 2 years using the app
December 31, 2013

Customer Pricing works perfectly, this combined with BOLD Product Options app makes all the difference in the world.

E&K Vintage Wood - Fine Reclaimed Wood Products
United States
Over 2 years using the app
June 29, 2014

If you have RETAIL AND WHOLESALE this is the App you need.

Take Your Seat has both retail and wholesale customers and I had tried some other work arounds in order to save money. They didn't work.

I should have just used Customer Pricing from the start. It's simple. No silly fussing around with duplicate products for different customer groups. It does what you need and importantly looks professional from the customer experience side.

Now I'm also considering customer loyalty levels etc. So many options with this app.

I paid a little extra for the Bold Apss team to implement for me. They said 2-3 days. It was done in less than 24 hrs. Great job!

Take Your Seat
Australia
Over 2 years using the app
June 6, 2014

So far this app has worked great for us! We needed a solution for wholesale accounts to order online, so we can track orders and inventory through shopify. This has done the trick. And the support staff responds very quickly to help with any issues

Cinco Powell
United States
About 2 years using the app
Edited March 19, 2015

BoldApps does it again with the customer pricing app. We installed this app at Vapor Jedi Electronic Cigarettes & Accessories to run wholesale and franchisee pricing accounts through our website to make a streamlined way for our wholesale customers and franchisees to place their product orders. We wanted them to be able to see their pricing on each product when they logged into their account and be able to place their orders and pay for their orders right there on the website without us needing to manually create or edit their orders to reflect their pricing. It was frustrating for them not to know what their total was going to be before their pricing was applied and we spent a lot of extra time adjusting their orders because of this. Bold Apps installed it for us, and everything is golden again at Vapor Jedi!

Vapor Jedi E-Cigs Eliquid And Accessories
Canada
About 2 years using the app