Bold Custom Pricing: Wholesale , 1,069 reviews

Great customer service - Holly has worked with me on several items - each solved very quickly. I appreciate a group that sticks with an issue until solved!

Cam was really helpful. As soon as we were able to give him access to our site, he fixed our problem and updated the app. Works great.

Had a problem with one of my pricing levels. I contacted bold and Chandan was so helpful and fixed the problem in a day
Thank you!

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Great customer service! Irfan was very patient and helpful. He took a lot of time to walk me through all the steps to help fix our issues. Thanks, Irfan!

Great App so far with great customer service. Mohit rocks!

Great app that let's you create a wholesale side to your website very easily. Would recommend.

Now my boutiques buyers can place their wholesale orders with re-seller pricing anytime at their convenience in the same site where my retail customers come to shop for jewelry.

www.ceciliagonzales.com

Does exactly what it says and does it very well.

Great app with an excellent support team. We've been using it since 2015 to differentiate between our regular customers and our wine club customers and then offer wine club customers automatic discounts on wines when they log into their profiles, as well as exclusive products and/or offers which are only revealed and made shoppable to Wine Club customers on login.

We've had multiple situations where we needed to reach out to the support team to advise and/or assist us on customisations, custom/manual code installs or integrations with other apps, and each time the support team have been very responsive and helpful.

Most recently (March 2023), we've had excellent support from Chandan.

There are definitely some drawbacks for us to the app itself, as it tends to conflict with other apps we'd like to use. Our latest challenge is that we can only work with version 1 of the app due to our specific requirements - we want to be able to use discount codes in addition to group/membership pricing, which is not possible with V2 and V3 of the Custom Pricing app. Unfortunately, V1 does not integrate with Shopify 2.0 themes, so we cannot upgrade our current theme to a newer version at this stage.

It would also be great to have longer support 'office' hours to cater for all time zones. We are based in South Africa (CAT) and the Bold Support team is on CST (8-hour difference) so we only have limited overlapping work hours, which become problematic when custom work results in website downtime as it extends it unnecessarily, purely because the Bold team only work 9-5 in their time zone.

Nonetheless, the app works well for our current set up and the support team is great.

Great application. Any lack of documentation was more than made up for by the stellar support team. They even got back to me on a Saturday! Friendly and knowledgeable, they knew the answers to my questions before I even knew what to ask! 10/10