Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

August 23, 2017

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently.

The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team

The Personalized Doormats Company
United States
Almost 7 years using the app
August 12, 2015

Seems like a really good app. This is my first experience of Shopify and its apps. I was impressed by the long trial period and even more impressed by the integration service.

United Kingdom
Over 6 years using the app
April 5, 2016

Great customer service - Holly has worked with me on several items - each solved very quickly. I appreciate a group that sticks with an issue until solved!

Separett Usa
United States
Over 6 years using the app
August 21, 2017

Cam was really helpful. As soon as we were able to give him access to our site, he fixed our problem and updated the app. Works great.

Debis Design Diary
United States
Over 6 years using the app
Edited December 29, 2023

Had a problem with one of my pricing levels. I contacted bold and Chandan was so helpful and fixed the problem in a day
Thank you!

United States
Over 6 years using the app
October 21, 2022

Funciona perfecto para resolver el tema de listas de precios por grupos. Además, el equipo de atención al cliente contesta rápidamente y son amables.

Vianney USA
United States
Over 6 years using the app
BOLD replied October 21, 2022

Gracias por su amable revisión. Estamos muy contentos de que disfrutes de la aplicación. ¡Nuestro equipo siempre está feliz de ayudar! ¡Gracias por elegir Negrita!

October 27, 2022

Great customer service! Irfan was very patient and helpful. He took a lot of time to walk me through all the steps to help fix our issues. Thanks, Irfan!

Isle of Dogs Wholesale
United States
Over 6 years using the app
BOLD replied October 31, 2022

Appreciate the review! We'll be sure to pass along your kind words to Irfan. Thanks for choosing Bold!

June 16, 2017

Great App so far with great customer service. Mohit rocks!

Waddle Ecommerce
United States
About 6 years using the app
January 22, 2014

Great app that let's you create a wholesale side to your website very easily. Would recommend.

Now my boutiques buyers can place their wholesale orders with re-seller pricing anytime at their convenience in the same site where my retail customers come to shop for jewelry.


Cecilia Gonzales Jewelry
United States
Almost 6 years using the app
August 30, 2013

Does exactly what it says and does it very well.

Vee's Victorians Doll Clothes
United States
Almost 6 years using the app