Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

Edited July 5, 2023

This app enables us to offer a 2 tier price structure, one for public and one for trade who log in to see reduced prices and even quantity discounts. We have been using this app for almost 4 years now and on the very odd occasion there is a problem as we evolve and update our website Bold have been quick to help and sort out the issue even if the problem was of our doing.

Wow Grooming
United Kingdom
Almost 5 years using the app
BOLD replied January 3, 2022

Reviews like yours make our day - thank you for taking the time to write it! We are always here to support you with anything you need. Thank you for choosing Bold!

December 12, 2017

This pricing app makes it super easy for us to provide an online portal for our various customer types. It's easy to make adjustments to pricing, it's very user friendly, and the support staff is awesome!

Genexa Llc
United States
Almost 5 years using the app
March 19, 2019

Had a small issue with the manual installation of the app, and the customer service was excellent. Jonnathan and Stan hopped right on it and resolved the issue in short swift.

Salt Strong
United States
Almost 5 years using the app
BOLD replied March 20, 2019

Thanks for your review! Please let us know if you have any further questions or issues; we're glad to help. Your website looks like it has some amazing resources for anglers!

January 7, 2020

This app has been awesome for our company and today when I reached out to get help with a issue the team of Mayank & Brysen got the issue handled very quickly so I could get back to helping my customers!1 THEY ARE AMAZING!!!

EJuice Vape Distro
United States
Almost 5 years using the app
BOLD replied January 7, 2020

Hi there! Thank you so much for the kind words; we're so glad to hear that our app specialists were able to work with you and get everything sorted out with Custom Pricing! So sorry you ran into some issues in the first place.

We're always here to help! So please don't hesitate to reach out if you need anything else. :-)

May 18, 2016

Great app for multi tiered pricing!

Dr Segals Compression Socks
Canada
Almost 5 years using the app
January 25, 2018

Awesome service, very fast response time!

Led Warehouse Nz
New Zealand
Almost 5 years using the app
August 5, 2013

Absolutely fantastic! The person who helped me through email when she realized my issue was urgent and responded during a Canadian National Holiday when her office was closed and was at a family function. I couldn't believe how dedicated she was to helping me! Customer Pricing App is the only reason I completely switched to Shopify and it looks like it is going to integrate perfectly!

lnsfoods
United States
Over 4 years using the app
February 10, 2020

Thanks to Rajni, now my shop is perfect and works all good whit this fantastic App. Now my B2B clients see the correct price.

Penelope Milano
Italy
Over 4 years using the app
April 3, 2018

Great application. I give them a 5 just for their customer service and documentation.

Extol Inc
United States
Over 4 years using the app
Edited July 31, 2017

This app is an excellent app and does exactly what I need it to!

I required some customization on my already very customized site, and their Customer Service from Mohit helped us achieve exactly what we were looking for!

Bold Marketplace
Canada
Over 4 years using the app