Hey there! Carter from Bold was very helpful and very patient. He went above and beyond the call of duty to help me and our organization.
Dale Brisby's Rodeo Time
Customer service through Bold is great! They're always really helpful and patient. Thanks for the help Aryan Sharma!
Since using the app, my AOV increases 20% in overall. Customer service is excellent. He responded to my requests and solved my issues very quick. Thank you so much Kelsey!
We are using this app for Wholesale and volume pricing and we are really impressed. The team are knowledgeable, friendly and helpful, and they have gone the extra mile for us wherever possible. When you investigate the options out there, they are extremely helpful, and the advice was accurate and surprisingly impartial! Good work all involved :)
The support was great! I was able to resolve my issues easily through chat. Thank you for making it easy.
Priyanka was awesome! She helped me over understand why I was seeing a stack of draft orders and explained to me that I could safely delete the open ones.
We are using several Bold apps and none of them are working correctly. The customer service could not be worse of they tried. Their answer for their app not working is to offer custom development, ok no problem ... except we have filled out their custom development form and been emailing them for a week and recieved no response. Bold is everything wrong with the app community, all about numbers no time for helping Customers. I'm floored at how poorly they have handled our Issues. Maybe this will get their attention or more likely they just don't care.
Mr. Smith Club
We are still integrating the app's functionalities with our store but the company has had an exemplar customer service experience, special thanks for Mayank and Rahul.
Rajni is the best! Great customer service! Quick live chat support and worked with me for over an hour to help get my customizations working. Love it!
Being able to set specific prices at different tiers for each individual product was a must for us and this app has allowed us to do just that! It is simple to use but provides a high quality result. Also the support is great, when we ran into a small problem they were quick to get back to me and get the issue resolved (thanks Bhumi!). Very happy we found this app.