Priyanka was awesome! She helped me over understand why I was seeing a stack of draft orders and explained to me that I could safely delete the open ones.
We are using several Bold apps and none of them are working correctly. The customer service could not be worse of they tried. Their answer for their app not working is to offer custom development, ok no problem ... except we have filled out their custom development form and been emailing them for a week and recieved no response. Bold is everything wrong with the app community, all about numbers no time for helping Customers. I'm floored at how poorly they have handled our Issues. Maybe this will get their attention or more likely they just don't care.
Mr. Smith Club
We are still integrating the app's functionalities with our store but the company has had an exemplar customer service experience, special thanks for Mayank and Rahul.
Rajni is the best! Great customer service! Quick live chat support and worked with me for over an hour to help get my customizations working. Love it!
Being able to set specific prices at different tiers for each individual product was a must for us and this app has allowed us to do just that! It is simple to use but provides a high quality result. Also the support is great, when we ran into a small problem they were quick to get back to me and get the issue resolved (thanks Bhumi!). Very happy we found this app.
I was stoked that for anything I couldn't do the support team was able to do without issue and promptly - AND without extra cost to me. Rajni and Eric were SO GREAT!
ASC1 FOOD SERVICE EQUIPMENT PARTS
We use this app for custom pricing - It works very well and the support is great - Chinton is the best.
Yumbutter // World Changing Nut Butters
We love using Bold apps. Customer service is always on point! Shout out to Challi for resolving our site issue quickly and explaining how to avoid the issue in the future!
Redpill Living Inc
not happy about the bold test products showing up in my shopping cart to customers. Will revise review after more time with app.
+1 star for support.
When we realized this app did not sync with our recurring order app ReCharge we uninstalled it, it broke our theme. But we fixed it.
This app SUCKS! After this APP was expert installed, it created duplicate variants in all of our Google Shopping Campaigns, showing discounted prices to consumers. After I spoke with customer service, they had NO FIX FOR THIS! Additionally, it created an issue, where customers could not select different variants or flavors of products, and page descriptions would not scroll so that customers could read about the products. Tons of lost revenue. If you have a very ‘simple’ store then I suggest reading the tutorial on how to duplicate your theme and create your own wholesale customer store. Do not download this app.