Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

Edited August 22, 2017

BOLD = AWESOME!

I own an E-Liquid Company, We sell retail and and wholesale from our site. We have a number of product and pricing variants. The Customer Pricing App from Bold has made my life so easy! At first I was overwhelmed with all the scary code. The helpful support team from BOLD made installation a breeze and guided me on the right track to getting it working right! Since then, I have been able to assign customer specific pricing for a number of our tiered accounts! The best part is my customers love how simple it is to order from us, which means they are more likely to order again! I could not of accomplished it without the amazing team from BOLD!

Coil Butter
United States
Over 5 years using the app
May 23, 2018

We were having pricing issues so an urgent request was sent out. Despite the time difference, they sent back a response (almost immediately), filled with detailed instructions, screenshot images, and with a genuine passion to help.

That last part, you have to truly appreciate - Technical expertise is one thing, but to be genuine in your passion to help others, that's another.

Amazing apps, even better Support system - Thanks Harry!

I Detox
Hong Kong SAR
Over 5 years using the app
August 4, 2023

We manage 2700 customers, many with custom discounts on over 9000 sku’s. We are able to create profiles for 25 price classes, and give specific discounts for each price class. The amount of time it would take without this app is inconceivable.
Highly recommended .

FEIN Dealer Portal
Canada
Over 5 years using the app
BOLD replied August 9, 2023

Thank you so much for taking the time to review Custom Pricing. Your glowing review made our day! We are happy to hear you are saving so much time. Thanks for choosing Bold!

July 10, 2023

I do recommend Bold Customer Pricing.
It has helped us serve B2C and B2B in one single site. Different pricing strategies are different to manage and this app makes it easier.

Atlesia
Mexico
Over 5 years using the app
BOLD replied July 14, 2023

Thank you so much for your kind review! It makes us so happy to design helpful solutions for businesses like yours. Thanks for choosing Bold!

April 4, 2013

Great new App that replaces the work of multiple apps to create the same function. Customer service was quick and efficient.

EFX USA
United States
Over 5 years using the app
Edited January 5, 2019

We have been using this app for 3 months and it has answered all of our needs. Though I am not techy, the BOLD team have been excellent and very responsive in assisting me with what was begining to feel like an impossible task.

We supply worldwide at Retail price, Wholesale price and distribution price and have products that incur 3 different tax codes.
We supply Countries which are both zero tax and standard tax.

After trying several other apps, the straight % discount which seem to be usually on offer from other sources did not fulfill our requirements.

We found this app to have the ability, to deal with all of it.

I read so many reviews on so many apps, if I were to read this I may well think its fake... but... It's not... Good Luck!

Thank you TEAM BOLD.

With much respect

Star Child
United Kingdom
Over 5 years using the app
January 30, 2014

Excellent App! We run the enhanced version and it works a treat. Easy to wrap your head around and work things out. If you have any trouble the guys are there to help. Excellent to run deals and discounts in your store as well as offer hidden wholesale prices to select customers.

PimpMyEyes
Australia
About 5 years using the app
February 10, 2020

Customer service is stellar especially Kelsey <3 Thank you so much for your quick and accurate responses!

Danielle LaPorte
Canada
About 5 years using the app
June 10, 2019

Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri

cermatreatment.com
United States
About 5 years using the app
BOLD replied June 11, 2019

Thanks very much for the review! We're very glad to hear that Guri was able to help you out over the phone. Please let us know if you have any further questions or comments. :-)

December 19, 2017

The BOLD Customer Pricing app has saved countless hours for our team. For each product we select, wholesale pricing tiers are created automatically. This adds up to hundreds of variants created automatically, that would take days to set up manually. Where Shopify has struggled to create anything for wholesale/reseller pricing, this app has made simple. On top of that, Mohit with their support team helped update the scripts and correct customization, providing details of the updates along the way. Absolutely phenomenal support for an app that is critical to our success.

Luxion
United States
About 5 years using the app