Reviews (1,080)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing retail and wholesale pricing on a single platform, offering custom pricing options like fixed discounts after customer login. It quickly adjusts prices, responding effectively to market changes. The customer support is highly responsive, aiding in setup and troubleshooting. Suitable for various business sizes, it integrates well with other apps and positively impacts sales through flexible pricing and targeted discounts.

January 13, 2023

I had issues with wholesale pricing using Bold. I used the live chat feature to get help. Luckily I was connected with Daniel P. He has been amazing. The process to fix the issue took days. He's prompt with replies and patient with me. I really appreciate all the hard work he put into fixing our website. Thank you!!

CMI Corporation
United States
Over 8 years using the app
BOLD replied January 16, 2023

Thank you for taking the time to leave a review. We are very happy to hear that Daniel was able to give you the help you needed. We are always happy to help assist with roadblocks. Our mission is to see you succeed! Thanks for choosing Bold!

January 4, 2023

Easy to set up, not super intuitive to navigate if you don't have instructions, but it works like a charm. And their customer service is unbeatable: reliable, fast and friendly!

Marie Veronique Partners
United States
Over 7 years using the app
BOLD replied January 9, 2023

Thank you for your kind review. We are delighted to hear our support team was able to help you navigate Custom Pricing. We are always here for you. Thanks for choosing Bold!

Edited February 27, 2020

We have used several apps from BoldApps over the years and they are always quick and easy to work with. The coding can be a little tricky, but their customer support is incredible. Most recently Mayank and Harpreet helped me fix several issues we were experiencing on our site. Both customer service representatives were helpful and easy to understand!

HIDEit Mounts
United States
Over 6 years using the app
Edited December 29, 2023

Had a problem with one of my pricing levels. I contacted bold and Chandan was so helpful and fixed the problem in a day
Thank you!

wildmanrocketry.com
United States
Over 6 years using the app
July 7, 2023

The Bold Custom Pricing: Wholesale app's "Detailed Pricing" has allowed us to set specific item prices for specific customers in our Shopify store, with the option of setting either a fixed price or a percentage discount. Before the customer logs in, they see our regular price. Once they log in to their own account, they see the custom price we have reserved for them on certain items. If we haven't set a discount on an item for them, they still see the regular price. We have a large number of products available in our online store, so this app is very helpful for this purpose. It allows us to offer different discounts to different customers on specific products. We can set a tag to a customer record, and then in the Detailed Pricing section we see a column for each tag alongside a row for every product in our store. At that point, we find the product or products and type in the price we want to offer the customer with that tag. The discount price remains attached to the product throughout the time the customer places their order and then checks out, so we don't have to do anything after we set the price. Bold Custom Pricing has been a wonderful option for us and has helped us attract customers who want to see their discounted prices while they are shopping online.

Tri-Med Medical Supplies, Inc.
United States
Over 6 years using the app
BOLD replied July 10, 2023

Reviews like your make our day! Thanks so much for taking the time to write in. We are thrilled to hear the Detailed Pricing feature in Custom Pricing is working so well for your business. Thanks for choosing Bold, and thanks for your feedback!

October 27, 2022

Great customer service! Irfan was very patient and helpful. He took a lot of time to walk me through all the steps to help fix our issues. Thanks, Irfan!

Isle of Dogs Wholesale
United States
Over 6 years using the app
BOLD replied October 31, 2022

Appreciate the review! We'll be sure to pass along your kind words to Irfan. Thanks for choosing Bold!

March 13, 2024

Very quick to respond and very kind. Thank you, Chandan, for your help!

Fox Mill Lighting and Supply Co.
United States
Almost 6 years using the app
BOLD replied March 15, 2024

Thank you for your kind words! We're so glad Chandan was able to assist you.

July 9, 2023

Good app with good discounting functions for our VIP's and industry customers. Excellent tech support as well. Always solved any issues effectively and quick.

Mountain Equipment
Australia
Almost 6 years using the app
BOLD replied July 10, 2023

We are so happy to hear you are enjoying the features of Custom Pricing! Our team is always happy to help when facing roadblocks. Thanks for your support, and thanks for choosing Bold!

June 25, 2020

Overall, this app has been great to use and the customer service has been outstanding.
Aryan was very helpful recently on guiding us through bulk pricing and need some custom code installed.
If you need tiered pricing, this is probably one of the best options out there on the Shopify store.

Diamond Mowers
United States
Almost 6 years using the app
July 11, 2023

I had some issues with this app after switching versions, but Chandan was awesome in helping me resolve them. The Bold support team worked extremely quickly to have the issues looked at and fixed. Overall we are happy with this app, but very happy with the people working behind the app.

UI Viral Vector Core Web
United States
Almost 6 years using the app
BOLD replied July 14, 2023

Our team is always happy to help, that is what we are here for! We will be sure to pass along your kind words to Chandan and the team. This will surely make their day! Thanks for choosing Bold!