Reviews (97)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience with extensive product customization options. It offers a user-friendly interface, complex configuration capabilities, and features like color simulation and mockup generation. The responsive support team is praised for quick, effective solutions and continuous updates, ensuring smooth Shopify integration. This tool is valuable for businesses needing detailed customization, significantly enhancing e-commerce stores.

August 16, 2023

After 2 years using this app I can confidently say this is by far the best app on the market for allowing your customers to create custom products. The app is extremely easy to use and very customizable. I tested every "custom product" related app in the shopify app store including the bold equivalent and the functionality of CPB is far and above the best. Not to mention the support team will go above and beyond to help in a very timely manner.

Pro Stock Hockey Sticks
Canada
Over 2 years using the app
Edited September 26, 2023

Vladislav was outstanding to work with. This app has been a complete game changer for us! We have hundreds of variants and our clients will be able to design their own shoes. We are extremely happy with the quality and value. Highly recommend working with this team and this app.

Sept 26, 2023 - Coming back to update and add that this app has been a huge success for us. It is by far the most visited part of our website and is our Most Valuable sales tool. Thank you again Vladislav and team for the outstanding customer service and work that you do!

Tap Shoes Canada
Canada
Over 2 years using the app
May 28, 2022

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

Strictly Wild
United States
Over 1 year using the app
November 20, 2020

This is the most useful app for a product configurator. Everything is easy to build and plenty of feature options. Plus the support staff is wonderful. Can't say enough about the personal touch they give to their customers. We love the Custom Product Builder!

Point Blank
United States
About 1 year using the app
July 15, 2022

The Custom Product Builder has been an amazing tool for my business. Easy to use and looks great on our website. In addition, the Custom Product Builder team is GREAT to work with and helped me seamlessly integrate some third-party apps onto the builder. Cannot recommend them enough!!!

Neems
United States
About 1 year using the app
Edited January 14, 2022

Fantastic App for anyone who offers custom products that are made to order, The guys who created this have thought of everything and are always happy to help with advice and guidance along the way. Vlad in the support team is an absolute legend! It might seem a little bit overwhelming at first but once you get your head around it it really is an amazing app and everything is considered and well implemented. We use it to offer custom surfboard designs and it has really improved our customer experience and sales.

Verdure Surf
New Zealand
12 months using the app
September 11, 2023

Their customer service is amazing! They have fixed a problem that I created - took a video of the solution for me to keep in the future.

Excellent product - unparalleled service.

WORTH IT!

erin gallagher
United States
12 months using the app
March 26, 2020

We are using this app in our store, everything works great and the support team is really good. We are happy and can highly recommend it!

Drei Gürteltiere UG
Germany
10 months using the app
April 10, 2020

Really happy with this app and the team behind it have been great at providing quality support. Always get quick replies to questions and the app is getting regular improvements.

Mako Motorsport
Australia
9 months using the app
July 16, 2020

This took us some time to get right, but the team was very helpful and supportive and able to make the custom features that we needed work. We have found the support very good. This has been a huge goal to get this feature on our site, and we are very happy with the results. The back end is very user friendly to make changes, and the team is very open to improvements. Highly recommend.

Corroon
United States
9 months using the app