Custom Product Builder , 113 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 20, 2021

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Cardstock Warehouse Paper Company®, Inc
United States
Time spent using app: About 1 month
December 10, 2021

Shopify doesn't make custom variables easy. I went through dozens of apps trying to find a way for customers to just simply specify their desired membership number. The team at Custom Product Builder was responsive and effective and got this done when others could not.

CDF Store
United States
Time spent using app: About 2 months
Edited December 6, 2021

After some issues to start with the app working with my theme, the support team worked hard to find a solution, when many other apps would have just said sorry, not compatible for you. This was never said, they kept going at it until it was solved and I am thrilled. Great app (and yes, to start you night be overwhelmed, but one training call with them, its not so hard and you can do, I promise). This app is a must if you want to step up your custom product experience for your customer.

MiSiPi Design
Hong Kong SAR
Time spent using app: 28 days
Edited December 22, 2021

Perfect support, slow at beginning but really helpful and these guys are here to solve all your problems, best app for custom product building on the market!

Millow Paris
Time spent using app: About 1 month
November 24, 2021

Very nice app and very helpful customer support. In many time we do have some setting problem so having a team which responds to various requests and quickly is great and nice .We are happy work with them and enjoying the APP.

Time spent using app: 8 months
November 11, 2021

A great app! Very helpful customer support. Setting up a custom product can be hard at times so having a team which responds to various requests and quickly is great. App works great too.

Triple Theta
United States
Time spent using app: 2 months
November 1, 2021

I love this app. It works beautifully for our jewelry business. Customers can customize their necklaces on our site. And their customer service is outstanding!

LINK Necklaces
United States
Time spent using app: 4 months
October 23, 2021

This app has changed my business! The support team is also very responsive and liberal with their free support for paying users. They even did some paid custom dev to make the app fit our needs even better.

Maya Belle Jewelry
United States
Time spent using app: 3 months
September 20, 2021

Always extremely communicative and helpful! If we ever have an issue, they respond immediately and work quickly to resolve it.

The Polished Jar
United States
Time spent using app: 4 months
August 23, 2021

After years of looking for an app that would let me do what I wanted, I finally found this app. It is EXACTLY what I was looking for. It's extremely powerful and every function you could possibly want is built in. On top of this, the develops are so helpful and amazing to work with.

Oak & Honey Leather Goods
Time spent using app: 7 months