Reviews (145)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

Edited November 25, 2020

After some help for support, it looks like this app is pretty promising. So far, works pretty well. Hopefully no more bugs moving forward!

Mau
United States
Over 1 year using the app
July 6, 2022

Fantastic app with wide scope of functionality which can be adjusted to a wide range of products. An issue with custom pricing was resolved accurately by the team.

Palais Sustainable Luxury
Netherlands
Over 1 year using the app
January 26, 2022

App works well and as advertised. I'm even more pleased with the customer service received from the teams when I had questions (even custom development ideas for my specific website). Cannot thank the team enough, my business would not been up-and-running without them. FIVE STARS... No question.

Pulse Card Co.
United States
Over 1 year using the app
June 15, 2020

Until now we always got quick help to all our problems we had with the Costumizer app. We can only recommend the support, keep it up!

Moyo collective
Germany
About 1 year using the app
June 30, 2023

Great app, very easy to use and if any extra help is needed then the support team is amazing. Might seem overwhelming at first but once you get into it, so easy to set it all up and populate the data. The fee is also fixed per month so very straightforward and makes budgeting easy.

We have launched a lighting pendant customisation app and Vladislav has helped me to make quite drastic changes very fast and efficiently (as we had specific rules and vision) so we have managed to launch it earlier than we had planned.

EMA Lighting
United Kingdom
About 1 year using the app
July 23, 2019

I used the app for a special part in my website and I needed help for a special feature : the help team is quick, nice and efficient. Thanks a lot !!!!

scusemycustom
France
About 1 year using the app
February 3, 2021

My website HEAVILY depends on this app and it's working great! The support staff is very attentive, responsive, and effective.

eligo video
United States
About 1 year using the app
Edited February 4, 2019

Evergreen Art And Plants
I really like the improvements on your upload image options. This provides our clients with custom features that were needed. Excellent work.

B2Bartandplants
United States
About 1 year using the app
April 24, 2019

We've only been working with this app for just over the 30-day trial period. While it takes a little getting used to, once we figured it out, it was exactly what we were looking for. Lex has been extremely responsive, and his team has been able to quickly resolve any challenges we've experienced. Selfishly, we'd like to keep this app a secret to ourselves, but in fairness to the great folks at Buildateam, it is only suiting that we post a great positive review in recognition of their fantastic work, incredible innovation, and invaluable support. All have been a real game-changer for our business!

Profound Expression
United States
About 1 year using the app
September 11, 2023

Their customer service is amazing! They have fixed a problem that I created - took a video of the solution for me to keep in the future.

Excellent product - unparalleled service.

WORTH IT!

erin gallagher
United States
About 1 year using the app